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March 2024 by Thaddeus Gabryszewski
It was great - fast, courteous, and knowledgeable service.
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January 2024 by Charles Kim
The two young workers were fast, professional, and friendly -- and this was early on a Sunday morning, on New Year's Eve, when most kids their age would be hung over and sloppy. They should be commended for their hard work.
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December 2023 by Tribal Stew
Excellent service for my wife and I. Keith made everything great from start to finish. DJ and Zack also took care of us with unmatched attitudes and swift service. Thank you guys!
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December 2023 by Christopher Paquette
Your crew at the Bideeford store was excellent in taking care of me. Particularly Keith.
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October 2023 by Lyman Alpha
Stay away. Star far away. Worst service ever. My oil change was over by one quart and the filter was the wrong size.Service: Oil change
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October 2023 by Anthony Smith
Customer service was great, however I blew my motor two weeks later after getting the oil change. My car mysteriously had hardly any oil in it. Friendly staff, but I have no idea what they did for my oil change... guess I should have checked their work. Can't say I recommend their services.Service: Oil change
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October 2023 by Kelly Mccabe
Great Customer service the manager Zack and Corey were a great help and explained everything I needed to know and what exactly needed to be done they communicated very well they went above and beyond on everything that I was asking questions about my vechile I definitely will be back at tgat jiffylube in biddeford I recommend anyone who needs work done or has questions about there vechile to go to that store or the south portland store thankyou to everyone at jiffylube who helped with my vechile you did an outstanding job very greatful for all of you
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September 2023 by anne shima
I came in because some lights on the dashboard were on and I needed a new inspection sticker. I gave the keys and came back about 45 minutes later, the manager was the one working on my car. He explains that I had a couple lights that were out. I told him that I would come back tomorrow because I was late. He told me was going to pull it out. I waited about 10 minutes as he walked around, it was until I asked him what was taking so long that he told me he had lost my car key. He said he would check the cameras to see where it is. I waited over an hour then i saw him go for a smoke break and I went to ask him again if he found my key. That’s when he told me he was on the phone with his boss to see if he could get a new key made. I continued to wait about 2 hour until they found my keys. I stayed there until the store was closed. The staff seemed to not care while this was happening. I would constantly have to go ask them if they had any updates, they never came to update me even though I was sitting in the waiting, I had to walk to the garage and ask them. I do not recommend the Biddeford location the costumer service is horrible, it was the worst experience.
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August 2023 by Kelsey Sutton
Came in for a state inspection not expecting to be able to get it done same day, when the girl saw the year of my car she said she could squeeze it in real quick. Amazing customer service they definitely went above and beyond! Will be back next year!
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July 2023 by Ian Garcia-Theriault
Jiffy Lube is fine, they change oil spot issues and provide all the other basic maintenance a dealership might when you go in for an oil changeHowever, they charge 20% to about 35% more than Prompto, take longer, and have worse customer service, in my experience. That said, Prompto *only* does oil changes with no extras.If you want the extras and don't mind paying a bit more for them (but less than at most dealerships), Jiffy Lube is a solid choice.
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June 2023 by Ian Garcia-Grant
Jiffy Lube is fine, they change oil spot issues and provide all the other basic maintenance a dealership might when you go in for an oil changeHowever, they charge 20% to about 35% more than Prompto, take longer, and have worse customer service, in my experience. That said, Prompto *only* does oil changes with no extras.If you want the extras and don't mind paying a bit more for them (but less than at most dealerships), Jiffy Lube is a solid choice.
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June 2023 by Robyn Surdel
4 sets of brakes oil change expertly done! Great crew! Honest and friendly.
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June 2023 by Seth Umel
I had an issue with them. Contacted corporate 3 times. Each time they said the location would contact me. They never have. They are crooks and won't even make a call or send an email to inquire about the issue. Buyer Beware! It's too bad, I know these are individual franchisees, but I will never do business with any Jiffy Lube again and I will vocally encourage all of my friends and relatives to do the same.
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May 2023 by Ralph Blumenthal
Went in for an inspection . I was told a side marker light was not working when they brought the truck in but once they opened the hood, the light was working so they would put a sticker on. Tech then asked if I wanted to change the bulb while I was here because it would probably go out again. I told him to go ahead. 20 minutes later the tech comes out and says he can’t change the bulb without taking the grill off and wants to charge an hour labor!! I asked why he told me 20 minutes ago he would put a sticker on and now he won’t!! After a 10 minute go around I told him to give me my truck back and I would pay them for their time spent. I asked for the franchise owner’s name and number and was told that they would not give me that information.I then drove to another garage approximately 10 minutes away. I explained what happened at Jiffy Lube and showed them the State Police form Jiffy Lube gave me about the “burned out bulb.” They inspected the vehicle and put a sticker on it all in about 15 minutes and said that “all lights including the side marker light “ were functional. I have used Jiffy Lube since they came into southern Maine but I will never go to the Biddeford location again. Terrible customer service.
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April 2023 by Sarah Swanick
I went to Jiffy Lube for an oil change. They didn't have the right type of oil or filter but were able to order it for a week later. The other garage I went to nearby just said "sorry, try somewhere else." I was happy with the service.Services: Oil change
