Verizon in Biddeford is a customer-focused business that offers the latest mobile, 5G home internet, and business services. Customers appreciate the helpful and friendly staff who provide exceptional service and support. Many reviews mention how team members, such as Angel, Steve, Derrick, and Matthew, go out of their way to assist with various issues, making even complex processes feel simple and smooth. Visitors can enjoy a convenient shopping experience, whether they opt for in-store visits or online orders. Online orders can be picked up in-store or delivered, with options for free 2-day shipping and express lockers. The store is noted for its welcoming atmosphere, with staff that listen to customers and provide solutions without pressure or aggressive sales tactics. Overall, Verizon in Biddeford is praised for its knowledgeable representatives and positive customer interactions. Many customers recommend this location, highlighting the efficiency and friendliness of the staff, making it a reliable choice for all mobile and internet needs.
This location was amazing! The entire staff was top tier! Lex was absolutely amazing with her customer service. Very knowledgeable, friendly and help switch my phone provider over. Thank you Lex for being so great. I highly recommend this Verizon location!!
August 2026
We are visiting from out of town and lex and Josh were so extremely helpful!!! We were in and out of there in no time and our phone issues were completely fixed. Thanks Lex & Josh! Highly recommend
August 2026
Went in to trade in and upgrade my phone. Worked directly with Josh and Max, both of whom were excellent to deal with. Very patient and respectful, which seems so lost in customer service these days. Please share this comment with them…they deserve to know that this customer left happy and satisfied because of... read full comment
