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“Fantastic service and support. Danielle was so easy and wonderful to work with. It is nice working with people who actually care about you rather than just another person.”
“I have been a member since 2000. I love Ancorum (Five County). I'd like to give a shout out for today. I recently added zelle, which required I update my email etc. Then my payment failed.
While I was on hold for a rep, another rep was calling me because they noticed the unusual activity! Talk about caring for your members' information and money!
He was able to get everything sorted and zelle sent!
Thank you so much.”
“The entire staff is welcoming and always ready to help me. I am retired and I appreciate all the staff for their willingness to help their customers. I feel they appreciate me and that is why the Richmond, Maine branch is convenient and I Iwill continue to do my business with them. Thank you Down East Credit union!”
“Jenny is always a pleasure to work with, she is knowledgeable and cares about the clients needs and understanding how the credit union can match them. She is a huge asset to the Topsham branch!”
“Jenn s was an absolute lifesaver today. ! She came in clutch and helped me literally make sure my life was secure. ! Awesome looking out jenn and welcome to the team. An asset for sure !!”
“Missi was amazing! She set me up with an awesome auto loan with a wonderful interest rate and several other banking features that I will love! I appreciate how everything was carefully explained. I'm truly getting an excellent value for my money. It takes some getting used to, the electronic customer service methods, but it's the future and I'm here for it when customer service is still done face to face. Thank you Ancorum, I love credit unions and feel right at home here!”
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“I had an amazing experience with both Kelley and Vickie who made the experience of opening up a loan for the first time along with opening up an account through them. Everyone was super helpful and pleasant!”