-
February 2024 by dc Babs
Nice, helpful staff.
-
September 2023 by Doc Johnston
We had a great experience.Frank went above and beyond and not only sold us great brake lights for a good price but his service was above and beyond as he taught us with great advice what we needed to do.Highly recommend advance auto parts 1 vista way brewer!Ask for Frank!
-
September 2023 by Josephine Pece
My family and I have shopped at advanced auto parts for many years. Every-time we go Frank is always there, ready to help with whatever request we have! I highly recommend Advanced Auto Parts. Everyone is very helpful and extremely friendly, and often times they remember your name! Great business, and we will always go back!
-
September 2023 by Sadie Andrade
I have shopped at so many auto part stores. This specific location, they have the BEST customer service. Frank and Jay went above and beyond to help me get my car back up and running. I wouldn’t recommend anywhere else, they are friendly, efficient and caring. Thanks again Jay and Frank!
-
September 2023 by Cassandra Wheeler
When I stopped by this store, I did so because my car was having trouble starting (for the first time) while being 11 hours from home. When I got inside it was immediately that the employees were kind and ready to provide actual customer service.Jai is who primarily took care of me. He did full diagnostics on my car to get to the root of the problem. Thankfully just the battery as suspected. At this point it was a half hour until close (had to close early due to staffing, stated on the door). Jai went through all the batteries in the system that they have and answered any questions willingly. After finding out that first battery didn’t quite fit right (despite being recommended through the computer system they use) it was just about closing and Jai helped us out by making sure we left with what we needed to keep us moving on our trip.Long story short- Jai provided us the best customer service we’ve experienced in what seems like a long time. He was kind, knowledgeable, eager to help, understanding, and (despite other reviewers seeming to not care for this, or are not very laid back) just relaxing. His personality meshes well with those who like to have genuine human interaction anywhere they go (who aren’t uptight). While maintaining a reasonable level of professionalism he was able to make the situation much more relaxing after such a stressful day just by having conversation while working on my car.Long review but it was just an extremely notable interaction. Genuine human being. Hard worker. Can’t say I experience this (like at all anymore) back home at this point in 2023.
-
September 2023 by Wayne Quimby
Nice people and got a good discount
-
August 2023 by Alexis Thompson
Frank and jay were a huge help!!
-
June 2023 by Kody Dill
Change your online hours, sat in the parking lot for 20 minutes to buy parts at 7:30 but door says you don't open till 8:00. I'll spend my money elsewhere
-
May 2023 by Josh Clark
I used to work here, under a store manager named Sherri. She understood custom service. Even when Stephanie took the store it was fine. But now that they aren't in charge, The was a rude individual at the counter too busy with his phone to acknowledge me at all. I could hear tic toks... the new store manager openly swore in front of me... the lack of moral in the store has gone down
-
April 2023 by Allison Meggison
Today I had my battery, starter and alternator tested by Frank, then he charged my battery. He was so helpful and professional. I am so grateful for his superb service. Thank you Frank, you’re the best.
-
March 2023 by Derrick Ray
I stopped in at closing time on Sunday night. Sherri was locking the door and I jumped out of my car telling her I desperately needed help finding some parts to fix my car enough to make it home. She went way above and beyond by looking up diagrams on the computer and helping me brainstorm some solutions, providing me with some store supply items at no cost in addition to the items I purchased. Thanks to her I was able to at least get the situation resolved enough to continue my ride home. I was sad to hear she had taken a new job and would be leaving this location. She is an asset to this community and will most surely be missed. Thank you Sherri!
-
January 2023 by Meghan Genovese
They are very knowledgable and straight forward as well as helpful! I've been going here for years for literally anything I can avoid going to a certified mechanic for. That includes batteries, windshield wipers, fluids, etc. They always offer to put my wipers on for me, no matter the weather, teaching me how each time. They did a reader for my check engine light and gave me the codes written on a piece of paper and some potential action I could take, all without being pushy. I know when I go there, they will either have an answer or they won't, but they won't waste my time with BS, which I thoroughly appreciate. Grateful they exist and are honest.
-
December 2022 by Justin B.
Frank was very helpful when I called up to ask about the availability of a 27 FM AGM car battery. He's was professional and friendly over the phone, and then he went and measured the 24FM battery and told me it would fit. Upon my arrival to the store, he showed me a few batteries, I made my decision, and then we went to install it in my car right there. I have been going to this same location for years and had never before seen Frank. Anyway, the man knows his job and he's just quick and efficient. I will go back to this location.
-
November 2022 by Lawrence Ring
17 year old Tacoma no start on a cold Sunday morning. Called and spoke with Frank in the Brewer Advance Auto store about availability of a new battery plus installation. He was super knowledgeable and helpful. When I arrived he had the new battery ready to go and did the swap out in less than 10 minutes. Thanks Frank
-
November 2022 by shawn goodwin
The Brewer Advanced Auto Parts is ON POINT! I've always had great service at this location...But today stood out. I went in wanting to purchase a new battery. Frank insisted we test mine first, and reported it was quite low, but if I had 35 minutes he'd charge it and re-test. It charged great, tested great and we were sent on our way. All with no charge, because that's a courtesy of Advanced Auto.Frankster, The Frankernator, Frankmeister...I thank you and the whole team.
