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December 2023 by E H.
Went in to give my pooch a much needed bath at the self serve dog wash in the back of the store. This is one of the smaller locations for Loyal Biscuit, but the one tub had everything I needed. Their store is well stocked, and the staff were friendly and helpful. Their dog wash is first come, first served, no reservations, so make sure to give them a call so you won't have to wait. It's a convenient location next to Hannafords, so the wife kept busy while I did the dirty deed. There's even a Dunkin Donuts across the street if someone else needs to keep occupied. We were in and out in 30 minutes.
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October 2023 by Kal Bailey
We came in today just to check out the store and just so happened to find a new version of his most well loved (and chewed) toy!
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August 2023 by Dianna Branson
Always high quality products & ingredients. Amazing staff!
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August 2023 by Cathy Graves
We visited this store to use thier Dog Wash while traveling. Wonderful deep tub setup, great water pressure, quality shampoo products, towels, apron and dryer with adjustable heat. Great food, accessory selection and toys. Henry loves his new squeaky Maine Lobster toy! Knowledgeable and friendly staff too!
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July 2023 by Rochelle H.
Amazing knowledge staff that are ready to help and love to interact with your pet. staff drops everything to provide service. Highly recommend them!
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June 2023 by Life L.
They have a self service dog wash. One dogs $16 and 2 dogs are $22. They provide towels, shampoo, conditioner, brushes. The staff were friendly and helpful.
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May 2023 by K M
I love this store! We bring our Aussie in about once a month for a bath and some goodies. The bath is amazing, easy to use, and always stocked up with everything you need. They even have a nice blow dryer, which is essential for someone as long haired as my boy! There’s always a great variety of treats and toys for after a bath too! My Aussie adores the dried salmon and cod skin chew sticks! The bath is first come first serve so occasionally you’ll end up waiting for someone to finish, but in my experience its usually less then 15 minutes. Most the time there isn’t a wait at all, but if there is one it will probably only be a few minutes. Since it is first come first serve, if you really don’t want to wait I would recommend coming during quieter times. You could always call and ask the store how busy they are, or you could just come at weird times. I’ve found that every time I go on week days its much quieter then weekends, the earlier the better. The staff are always extremely nice and helpful too, they really go out of their way to make sure you have everything you need and help you.
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May 2023 by Mel Bick
Fantastic, locally owned business that welcomes leashed furbabies into the store. Courtney is incredibly helpful and always provides spectacular service! Happy to have this business in Brewer!
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May 2023 by Nicholas Nickols
Small higher-end pet store. Has harder to find foods in stock most days
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February 2023 by Kaitlyn Haase
Extremely friendly staff and great products! They also have an excellent loyalty program.
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December 2022 by wm reed
Staff is friendly and professional. Very helpful and free samples
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October 2022 by Dragonfly Dream
Wonderful Place..Great place to bath my baby..very good to her and my family
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October 2022 by David Viau
Love love love this place! Staff is super friendly, there is a lot of food options and some nice accessories. We went there to get a treat for our dog's birthday and we found a pupcake which is just too darn cute.
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May 2022 by Heather Durrell
I called to inquire about supplements for my senior dog who was having trouble sleeping. The employee was very friendly and knowledgeable on the phone, so I decided to visit the store. When I got there, she had already picked out several choices for me and happily explained the benefits and price range of each of them. I am extremely happy with my experience and will gladly be shopping here for my pet needs from now on.
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May 2022 by Mikayla Welch
Favorite local pet shop! Super friendly employees and always cool/new exciting things to offer. A touch on the pricey side but for your pet worth the extra price. LOVE the self serve pet wash!