-
July 2024 by Reindeer’s Bees
Kolton was incredibly helpful and knew exactly how to help me. He was very friendly and patient, I could not be more pleased with my visit to this store.
-
June 2024 by Percy Hagerthy
Brunswick AT&T Store is the best place with the most reliable people to help fix any problems with your AT&T account and phone problems. If they are not able to fix your phone, they know who can.
-
May 2024 by Jaclyn Pitcairn
John was absolutely amazing! Usually trips to the AT&T store are long and painful, but he was so knowledgeable about his products and was able to advise me on the best route from a service and cost perspective within a minute of reviewing my account and listening to me talk about my situation. I've honestly never left an AT&T store more satisfied. The Brunswick AT&T store is very lucky to have such talent. Thanks again!
-
May 2024 by John Faticanti
Very friendly and professional
-
February 2024 by Linda Nicholas
Kolton and Jon were so so great with me!! Will be sharing with my friends. Go to this store they are they are great!
-
November 2023 by Cathy Lindsay
Kolton did a great job setting up our phones
-
October 2023 by Elijah Washburn
Save yourself the headache and go to the Topsham or South Portland stores. Brunswick has awful customer service and poorly trained staff. I went in to order 2 new phones and they didn't order them correctly so I never received the phones after waiting almost a month. Called to ask if they could check what was going on and she said she couldn't help me...I called the Topsham store and they said they get upset customers from Brunswick all the time so this appears to be a trend. Ended up spending 2 days in the South Portland store to get everything reversed and start over to order my phones.
-
August 2023 by Helen M
Great experience here
-
July 2023 by John DuBois
Steve was excellent! Was out of town and was having issues with my phone after dropping it. Steve was able to help quickly and efficiently and I left with a new iPhone in under an hour!
-
July 2023 by Jack Ingalls
Steve and Jordan were incredibly helpful and solved my discount issue within five minutes. Best service I've had with an AT&T store in my lifetime!
-
July 2023 by Beth Marshall
Nope. Just nope. Went in with two working phones. Left with none. Trying to port my phone over took two trips and several hours. It still doesn’t work. And in the process of trying to port mine over, they managed to disconnect my husband’s.Steve is the manager. He seems to know what he’s doing. But when he’s not there, everyone else is young and new. They have not been trained. Our agent (don’t want to get him in trouble so not using his name) called, texted and FaceTimed Steve at least 10 times while we were there in an effort to help. And we still don’t have a working phone.Save yourself the hassle. Go some place else.PS - we went to the Topsham store today. They couldn’t have been more helpful. Had never seen anything like what had occurred and spent two hours trying to undo it. Also immediately guessed we had been to the Brunswick store; Topsham regularly helps customers fix what Brunswick broke.
-
July 2023 by Ford Summit
Great staff, very friendly. We had difficulty porting my number over. It took three attempts over several days, plus a lot of troubleshooting from the staff, but they got it done. Thanks a million!
-
July 2023 by Kiley Ferguson
Great service !
-
July 2023 by Debbie Camillucci
So rude and unhelpful !!
-
March 2023 by Carmen Fortin
Recently had to use the store in Brunswick manned by a very knowledgeable, professional, and patient young man named Ryan. He is a one-man show currently and despite a full store with a line of people waiting he made sure everything was attended to for everyone. Am hopeful he has some more help now as he is an excellent employee with exceptional customer service skills.
