Best Western Plus Brunswick Bath offers clean, comfortable, and reasonably priced rooms, with some noting very clean spaces and new-looking carpets. The beds are comfortable with perfect pillows, though one guest found their bed a little too soft. The hotel features a pool that guests love, along with an exercise room. The desk staff is consistently described as very helpful, friendly, kind, and welcoming, going above and beyond to accommodate guests, including in difficult circumstances. Some maintenance issues were noted, such as soda machines needing filling and walls needing attention. The complimentary breakfast received mixed reviews, with some guests disappointed by the lack of hot food offerings and issues with items like bagels and waffle batter. Overall, the staff's exceptional service is a major highlight for visitors.
Desk staff is very helpful and friendly. No hot tub ? but my kid loved their pool. The bed was a little too soft for my taste but room was clean and comfortable.
March 2024
Neil who was working the desk when we arrived was Incredible. So kind and helpful. Made us feel beyond welcome and made us feel so safe. If all customer service people were all as kind like him the world would be an incredible place. Thank you Neil.
December 2023
Not far from other things . My family and I enjoyed it. Clean. No loitering people etc. Good.
