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October 2023 by Angela Orten
Thank you!! I was visiting Maine for a family wedding and was due to leave to head home today. Yesterday my truck broke down. After many frustrating phone calls to other dealers that were unwilling to help, I chose to make one more call to your service department. I reached Braxton in service. He was extremely nice, and told me if I could get my vehicle there they would at least diagnos it. By 10am this morning they had my truck, diagnosed, repaired and me able to get on the road to head home. I can not thank you enough for your wonderful customer service and excellent service department!!
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October 2023 by Mark Hranicky
Dropped my vehicle off at 7:15am for a State Inspection, Tire Rotation, Oil Change and inspect for a recall...which was a simple sight inspection...we were told. Also was told it should be one of the first ones in because we were there so early. 11am no word on progress, I called them and was told we are working on finishing it and will contact when done. 2pm still no word, I called them and they were just finishing it!!! Very Disappointing, No Communication, Over Promissed and Under Delivery...
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September 2023 by Ellen M
My experience with this dealership was less than ideal. If you can get through to someone to schedule an appointment I would consider you lucky. On top of that, when you do schedule an appointment they transfer you to the parts department to make sure they’ll have the specific parts for your visit. If you want to speak to someone from the parts department, good luck. Even leaving a voicemail will not do you any good for the parts manager. They take hours for simple fixes and might not even have the part (which was my case). We wait hours for a simple fix only to be told no one ordered the part for it. This dealership is chaotic and run very poorly.
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September 2023 by Leslie Tyler
I had a great experience purchasing my vehicle from Bodwell. My Sales Man Steve F. was just fantastic. The process was fairly quick and their hospitality was great. Zero pushiness! The knowledge Steve had about every aspect of my new vehicle was amazing, he even sat down with me in the car to go over all the trim/specks. I would recommend Bodwell to anyone, without hesitation. Very psyched I found my new “home” for all my vehicle needs.
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September 2023 by Bobbi Jo McFarland
Thank you for being able to service my Jeep when the appt was made for another customer, and finding the service contract I previously had. You honored it and had the Jeep done timely.
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September 2023 by Alison Pols
I’ve had years of exceptional service. My 2007 Jeep Compass has always been well-serviced at a fair price, allowing me to drive it for 16 years and counting. Vehicle maintenance is just as important as vehicle sales at this wonderful family owned business! Thank you to the whole service team.
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September 2023 by Maine MTB’r
I called them about the 44A recall on my Promaster which is rather confusing if you research it online. The service department was very knowledgeable about the steps needed to be taken, made an appointment within a few days. They updated software after checking proper shifting and told me there may be more info coming out in the future.Great overall experience so thank you Bodwell Motors!
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September 2023 by Peter L
Braxton, Chuck, Nate, Jay… some of THEE BEST service providers. We love Bodwell Jeep- treat us like family. Very fair, talented crew from front end to techs and beyond. So glad we call them our Jeep Service Team! Thanks Bodwell Team!
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August 2023 by Kim L.
We were planning to head to the White Mountain Boogie & Blues Festival on Friday morning. As Wayne was headed for a last minute trip to gas up etc on Thursday morning, Zelda the Zion (our Roadtrek RV) overheated. We really needed this getaway and called Bodwell to see what they might be able to do. As with most service places, they are booking out 3 weeks!! We communicated the urgency - and they said they would try to get us in. And, miracle of miracles - they were able to fix it! Luckily the issue was minor - a clamp had come off and was (I guess?) relatively easy to fix. Service Advisor Braxton was so great - going above and beyond to get our Zelda ready so that we could hear blues, instead of living blues!
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July 2023 by Jim Foley
Outstanding experience at Bodwell Motors on my repair of a 2010 Ford Fusion. I highly recommend others to consider them when they need a repair.
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July 2023 by Megan Cole
Evan was a fantastic salesman. Buying a vehicle has never been this easy and smooth. I highly recommend Bodwells to anyone looking for a new truck!
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July 2023 by Mona Corro
Bodwell’s did not disappoint. I had my first oil change in my new Jeepand they were right on time, thorough and always friendly. I was having trouble with CarPlay and my salesman, Mike, took the time to troubleshoot for me. It was an easy fix and I am so grateful to him for helping. Thanks Bodwell’s.
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July 2023 by lisa wilson
I've been requesting for years that you remove me from your automated system and you've yet to comply. I'm spammed with text message requests to complete customer service surveys. Kind of a joke, when you won't actually listen to the customer. Also, most often they're in regard to my ex husband's service with you (and he's an employee of yours, that has also asked you to remove me), and my adult daughter who no longer uses your services as well.
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July 2023 by Michael Harris
Great attention given to my 330K mile Cherokee. They took the time to closely evaluate and document an intermittent issue under warranty. The staff is courteous, knowledgeable, and the Jeep continues to run great.
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July 2023 by Katie Mcgee
Chuck has exceptional customer service. He genuinely wants to help and explain things respectfully to people like me, without background knowledge. He instills a sense of trust and a company goal of making sure things are done correctly and thoroughly. In a world where customer service is struggling, Chuck is so appreciated.
