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October 2021 by Cheryll C.
The CVS at Cooks Corner always has just one employee on the register! There's a long wait to check out and if they're tied up with somebody getting a passport photo you're out of luck.
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October 2021 by Gail B.
There is no regular staff only a floating person and an untrained pharmacy cash-out person. Certainly no one is answering the phones. Prescriptions are not being filled on time and my prescriptions were placed on "Hold"? After more than three trips to purchase a prescription I needed all to no avail. In fact, the staff acted insulted. No one gives you a straight answer nor does it seem that anyone actually knows what they are doing. I moved all my prescriptions to another company.
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September 2021 by Christine B.
Only because zero stars isn't an option. The worst experience ever. Two of us set up vaccine appointments on the CVS website for a 2:15. Arrived at 2. We were fifth and sixth in line. In speaking with others in line we learned multiple people had signed up for the same 2:15 time slot. Bad move CVS. At 3:20 the pharmacist finally began to address the 2:15 appointment. He moaned and groaned about how he had been working without a break since 7 AM without even having a "bathroom break. You know what I mean?" He constantly left the vaccine station to address other customers in the pharmacy. It took two of us 40 minutes to finally be vaccinated. They are seriously understaffed, grossly inefficient, and lack any sense of urgency. All in all it was a miserable experience and we would NEVER go there again. Oh, and unlike the others behind the pharmacy counter, the pharmacist did NOT wear a mask.
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September 2021 by Miria Ivyna
Literally the worst pharmacy. Short staffed (probably because CVS is underpaying them, so let's not blame the pharmacists themselves). Waited for an hour only to be overcharged. There is an Osco *literally next door*. Move your prescriptions and go there.
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August 2021 by Katy Brown
Pharmcy is very slow, I have been 3 weeks to get a prescription for my infant baby and is still not ready, very bad customer service, they are running behind, I would like to complain to supervisor about the service and quality because people need their medications, they never answer any phone call because they have 1 staff and all medications are not ready, the worse pharmcy ever
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May 2021 by Katrina Nappi
When I go to CVS my experience depends on who is working. I’d say 50% of the time I have a good experience.It should always be good. Some of the employees make me feel as though they are doing me a favor. Three people can be in line, and they don’t even say they will be right with you. I think some businesses forget that they need customers.I’m waiting for a pharmacy, that is opening close to me in the next few months.
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September 2020 by Alysha Ciccarelli
I entered your store to buy things that I needed. And immediately got KICKED out because I didn’t have a mask on.. yes told to LEAVE the store... talk about a HIPPA VIOLATION to even think you have the right to tell me I HAVE to wear one.. I am so upset with your store right now and will be calling corporate!
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September 2020 by Cheryl Hutchins-Swenson
Good place for snacks and drinks. Nice photo area. Lots of free parking. Bed Bath and Beyond, Shaws Supermarket, Sun City Tanning, AAA, Pet Superstore, Peppers Landing Restaurant, GNC, Slot Car Store. Located in Merrymeeting Plaza.
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September 2020 by Beverly Prosser Gelwick
Efficient, friendly
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February 2018 by Brianne Y.
Rude staff. I went here for a passport photo and will not be returning for my next photo. The woman who was also on the register was apparently also responsible for doing them. She seemed irritated and unpleasant and I told her this, (after she ignored me while behind the counter) and replied, "it's not your fault, it just hasn't been a good day for me." That's fine... but please be a little more courteous of others! Sorry CVS, but I definitely won't be returning. Nice new & improved building though!
