Hammond Lumber Company is one of the largest independent building material suppliers in New England. For over half-a-century, the Hammond name has meant quality building products and excellent customer service. They are dedicated to serving their local community of Brunswick and the surrounding areas, offering free estimating, design and drafting services, jobsite consulting, and free delivery. Customers have had positive experiences with the company. Walt went above and beyond to locate a specific french door, providing daily updates via phone and email. The sales department also sourced hard-to-find materials, with excellent communication and effort. Customers working with sales representatives like Pat Connors at the Brunswick office have found them to be extremely helpful in making their jobs easier and keeping their customers happy. However, not all experiences have been positive. One customer had a frustrating experience with a sales representative named Brandon, who failed to return several messages, leading the customer to have to visit the store in person to get an update on their order. Despite the product being fine, the lack of communication was beyond frustrating. Overall, Hammond Lumber Company is known for its quality products, excellent customer service, and dedication to the local community. While there have been some isolated negative experiences, the majority of customers have been very satisfied with the company's services.
