-
October 2023 by Benjamin Parsons
Could not have had an easier, and quicker time when purchasing my brand new car! Thank you to my salesperson, and new friend Kierstin! As well as Nicholas for helping me finalize everything!
-
October 2023 by Meghan Kalisz
Mechanic found some issues while inspecting, had parts in stock and where able to do all repairs same day. Car is riding much smoother since repair.
-
September 2023 by Pat Iles
Great customer service, I was given an expected date my car would be complete and it was done 2 days prior. Being provided a loaner car was greatly appreciated. Thank you!
-
September 2023 by Janice Wright
Everyone was friendly and there was a great sense of local community. Nick and Kirsten were very thorough in explaining all the details around vehicle purchase or leasing. Cayden was very efficient with the final documents. It was great meeting up with Charlesfrom the service dept ( one of my former students) All in all a very positive experience-- never felt rushed or pressured!
-
August 2023 by S Veghte
Service has been consistently great. Excellent communication regarding timeline of repairs. Quick turn around. Service people are professional, informative and always eager to please.
-
July 2023 by Christa Garcia
Service department is top notch! Trustworthy, dependable, and always looking out for my safety! I'll never take my VW anywhere else. Love you guys!
-
July 2023 by Matthew Jauch
Great customer service!! Transparent and honest regarding the diagnosis of our Tiguan.
-
July 2023 by Keith Blizzard
I was expecting more hands on time and insights from the salesman telling me what they knew about the car. Since I ordered it online and chose to have it delivered to their particular dealership, the sales team acted like conveyors - take it if you like it, otherwise we’ll easily sell it. Overall a very forgettable, shallow buying experience for such a large expenditure - plus it was a US made ID4 something of a novelty at this stage and a chance to wow me to the point that I’d become an ambassador for the car and dealership.
-
July 2023 by Abby Quintal
My experience in Brunswick was heads and shoulders better than any experience I’ve had in Falmouth. I will be driving the extra 20 minutes and giving them my business moving forward.
-
June 2023 by Catherine Forand
Lost a wheel on the road to Brunswick from Montreal. I showed up at Morong Brunswick stressed out, shook and emotional. The staff there were kind and professional, and took care of everything in time for my scheduled return home! Special shout out to John at the service counter for dealing with this in the most human possible way. I recommend!
-
April 2023 by Lisa Blais
I really enjoyed my experience working with Nicholas. He worked extremely hard to give us a good deal on our trade in and price on the Honda Pilot we were interested in purchasing. The whole transaction went smoothly. I highly recommend that you stop by and check this dealership out.
-
April 2023 by Saoirse MacLeod
A fantastic experience, all around. The staff was knowledgeable and extremely friendly, and they made the car buying process very easy. One of the easiest experiences in car shopping I’ve had. It was totally worth coming up from Massachusetts!
-
April 2023 by Karen Mignone
When I started my car there were a series of warning lights that came on and stayed on. I drove directly to the dealer and told them the problem. They took the car in immediately, without an appointment, and gave me a loaner.
-
March 2023 by Angela Fintonis
I traded my 2022 Atlas sport for a 2023 Tiguan SE and Mandy and Nick were very helpful and did their best to get my payments where I needed them and gave me the most they can for my trade, it was over all a great experience ?
-
February 2023 by Dwight Sholes
I have bought two cars from Morong Brunswick within the last 6 months. The first purchase of a used CPO vehicle went smoothly so I arranged to have a brand new VW ID4 that I ordered online delivered to this dealership (instead of Morong Falmouth VW, which is totally separate) and that proved to be a mistake. Morong Brunswick completely mishandled the ID4 purchase, was not responsive, took no responsibility, and no one has reached out to us since we took delivery of either car--in spite of multiple attempts to give them a chance to make things right with the second purchase. The staff at Morong Brunswick are nice and pleasant, and my plan was to make them our dealership of choice, but the dealership as a whole seems to have forgotten how to treat its customers. Very disappointing to spend so much money in a short time and get lousy service. I will be going back to Morong Falmouth from now on.By contrast, I bought a Toyota for my mother from Lee Toyota in Topsham around the same time and the service was amazing! I got a good deal and the dealership did everything it could to make sure the transaction was smooth and flawless. Lee Toyota treated me like a valued customer. Morong Brunswick treated me like an inconvenience