-
September 2023 by John Z.
Was here with a group of visibly 28-30 year olds trying to buy a bottle of champagne before a wedding. They refused us purchase and kicked us out because one person forget their ID despite everyone else having ID and all of us being nearly 30. Very rude service
-
July 2023 by Jim B.
Went to Brunswick, ME Walmart automotive to have a burned out low beam headlight replaced and put two higher power high beams in. They put a low beam bulb in the high beam spot and said they couldn't do the high beams because they couldn't unhook the connector. I still have no low beam on the driver's side and a low beam bulb in the drivers side high beam. Headed back to get the high beam bulb replaced. Will never go to Walmart automotive for anything again.Next trip:So I went back and the automotive service manager couldn't help and he called the automotive department manager who quickly took the low beam bulb out of the high beam slot and put it in the low beam slot where it belonged. He very kindly refunded my money.So when I got home I replaced both high beam bulbs in about 10 minutes. Oddly the service manager said they were too corroded to get out but I got them out without tools and oh, by the way they were plastic and showed no sign of corrosion. Don't know if it was the technician who worked on the car or the service manager but I was told an untruth! NEVER AGAIN!
-
July 2022 by Glenn V.
Past the double doors your inside - quickly met with a blast of neuvo summer of 2022.5 Igloos and Playmates and beach dinnerware and then it's to the deli if you rip a hard left and after that - produce at eleven o'clock - then it's all ,,blurry confusion - then there's a reestablished connection to rows and registers and women's bikinis. Someone once told me that "big supermarkets (redundant, I know) take from the human experience and the quality" and I can't tell you that I completely disagree. But such are the times now - and smaller pockets in and around New England benefit in more ways than one to have such behemoths lurking around towns and setting roots. Last night this was the Rigs landing spot, myself included and minus the mess the young folk left post meetup (which I picked up - no biggie, let's all pitch in and clean up even if it's not our own) I was awoken by my estranged crow friend Fred. Heaving asiago cheddar bread in his direction - the gulls came - because they were watching, totally dominating the rooftops and flagpole parking lot lights. I've been in Maine for three months, you can take my word on this one - gulls dominant the lots.But back inside I get a equal balance of "it's not my department" dude and that absolutely sweet gal that seems to have a sensory perception when I become confused about peanut butter or the bread to spread it on and many more real life examples - so the scales of customer service satisfaction tip more towards Good.
-
May 2021 by Miread G.
They have a large variety of items, including lots of craft materials such as fabric rolls.they have lots of pet supply as well.I saw some guy getting arrested when I walked in with my dad, I also some some woman who was getting incredibly frustrated over the variety of cat food for some reason. You know, typical Walmart activity.
-
April 2021 by Kristyn M.
The last few years this store had been going down hill! They can't keep employees and the ones they do hire don't like to actually work! Transitioning to all self check outs and they can't be bothered to stop taking to each other to catch the mistakes that happen with the machines. And when they have a cashier they are usually slow. I'm sorry to say as well that they have people who don't know what they are doing, so it makes it nearly impossible to get in and out of there. They are very inconsistent! one day they allow something the next they don't. Very hard to keep track! since moving to the area this has been my family's go to store! But from now on we will travel the extra few minutes and pay extra to get better service! We are no longer going to spend any of our money at this location! This place needs a reality check! (I have over 15years customer service experience and I would be disappointed in my colleagues if this were to go down while I was in charge)
-
December 2020 by Justin B.
I'll be honest, I've never been the biggest fan of Wal-mart. The one thing that has made me a regular though is their grocery order and pickup option that they offer. With the pandemic, this has made getting groceries feel so much less risky as you only end up being near a single person instead of TONS. The ordering online is super easy. They usually have a ton of pickup time slots available with in a few days out. That being said, it's good to plan ahead as pickups same day or next day are few. Selection is usually good, and believe it or not, i spend LESS as I'm not tempted to pickup impulse buy stuff I'd normally see walking around the store. Also, you can link and Ibotta account to further save with online coupons. Pickup is a breeze. Check-in on the app, and one of their employees brings it out to your car. They load it up, say have a great day, and groceries are done for the week!
-
June 2020 by Kirsi B.
This is the worst management in Walmart stores I've ever visited. I went to craft section and found stabilizer which needs to measured and cut to order to purchase. I was so happy to find it since it's not widely available at other local Walmart stores. Now I know why they still have it. Nobody is there to actually sell it! There is no call button at the desk like every other Walmart has. When I found an associate he said he'd call someone. Nothing happens in over 5 minutes. Meanwhile other associates are pretty much trying to run me over with their crates of stuff they are wheeling around. I asked another associate if someone is coming. They got a person to call an intercom. Still nobody. Another guy comes over says only certain people are trained to measure and cut. Great, any of them work here? After 15 minutes I leave the craft section without my stabilizer. I find grocery section having scattered carts full of items blocking entryways all over. This is 4:30pm on Tuesday afternoon. Lot of shelf's are half empty and nobody is stacking out of those carts. Freezer section windows are cloudy with moisture in every isle so you can hardly see what is inside those freezers. I couldn't believe how bad the whole place is!