Calais IGA is a locally owned grocery store known for its excellent customer service and quality offerings. The store presents as clean and well-stocked, carrying quality foods and household goods. It features a clean meat department that butchers fresh meat daily, with a very accommodating butcher for special cuts. The produce department is organized and the food looks fresh. The deli has hot food, fresh-made grab-and-go sandwiches, and cold cuts that are always fresh and cut to order. The store also offers a full selection of beer, wine, and spirits, and carries live lobsters. Staff members are consistently described as friendly, kind, and eager to help. They are always eager to assist, often walking customers directly to what they are looking for, providing outstanding service. Managers are visible out on the floor and very eager to please. The store searches for good deals and passes them on, offering great prices and sales items to help save money. It provides a fair exchange rate on Canadian money and returns Canadian change. While it may be a small store, it manages to have just about everything needed, with a selection as good as its competitors. Customers report always coming out with a smile.
