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November 2023 by Laurette Mackenzie
Staff was wonderful here ! Very friendly and accommodating .Prices were great , Chris even installed 2 deep cycle batteries for us in our Motorhome on a very cold night .Very special thanks to him and all the staff for all your great help !
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September 2023 by Arthur Ferro
Call these boys and ordered an 8 volt battery , for the father-in-law 1939 farmall tractor best service and even loaded battery in my car for me
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June 2023 by Dave Dobson
good communication in getting right parts
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April 2023 by Donjaun Brown
Great staff and if they don't have the parts you need onsite they will do everything they can to get the parts for you.
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April 2023 by Mary Cummings
I’ll give them a 2 because they were actually able to get the parts I needed. 2 bulbs and replacement headlight trim. I’d like to give them 0 though because “those kinda headlights are hard to replace”. Oh really?? Hard for an automotive parts store??? Imagine the difficulty I have replacing them. Seeing as I have none of the tools to help me actually perform the replacement.Thanks for nothing. I could have (& in the future I will) give my business to some online company.Once upon a time there was this thing called customer service.This is why there are so few brick & mortar stores available. You don’t offer anything more than online companies. And with an online company I could have had all 3 parts delivered to my address instead of having to come here 3 separate times. ?
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March 2023 by ROBERT georgantis
Great service
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May 2022 by Randy Hope
Awesome and knowable staff
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March 2022 by Chris Bartlett
Excellent parts store
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January 2022 by Allison Rogers
Got my car in and out for a scheduled appointment. The guys were polite, courteous and honest.
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September 2021 by Tina Amo
Customer service people are very helpful
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August 2020 by lynne Quinn
Great service. Dan was great, helped me out.
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July 2020 by Melissa Phelps
Helpful employees and quick service!!
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February 2020 by Ida Candace Townsend
Very helpful staff! The store looks neat and organized, if you can't find something just ask! They're always happy to help!
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December 2019 by Dave Menefee
Exorbitant costs, slow admin, cheapjokes
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September 2019 by Samantha Biron
Best service we've ever received from an auto parts shop! We are tourists and have been stranded in Calais, having been towed here after our car broke down on the 9, about 30 miles outside Bangor. The folks at O'Reilly & VIP have really taken great care of us. Vicki has to be the warmest, most helpful service rep we've ever met. She went above and beyond, even providing us with her cell number should we get stranded again. Jay found us a new alternator when we were told by everyone else it would be a week before we could leave here! He's gone to Bangor to pick it up himself. Scott at VIP garage which is attached to O'Reilly, came out to look at our car for no charge, despite being slammed and understaffed that day and was the one who told us it was the alternator and not the battery. We are incredibly grateful to these folks for their kindness and exceptional service. Give them all a raise!
