Tractor Supply Co. is generally well-organized, offering a wide range of products and a positive shopping experience. While there have been some concerns, such as issues with the feed section's cleanliness, the store is recognized for its helpful staff and excellent customer service. Notably, an employee named Seth and the manager, Heather, have received high praise for their dedication to resolving problems. One customer shared a story about purchasing a utility trailer that had some defects. After expressing concerns to Heather, she and Seth quickly worked to find a solution, resulting in a seamless exchange for a new trailer that met the customer’s needs. This level of service turned a potentially negative experience into a positive one, showcasing the store's commitment to customer satisfaction. Additionally, customers have enjoyed small, thoughtful gestures, like receiving lollipops for children during checkout, which adds a personal touch to the shopping experience. Overall, Tractor Supply Co. is appreciated for its friendly atmosphere, attentive employees, and willingness to go above and beyond for its customers.
The people working at this store in callis Maine are the greatest with customer service
September 2025
Great experience had to special order a tube for a riding mower tire. Came in a day early. Sold the rider, new owner was allowed to pick up the tube. Fantastic service dept.
July 2025
The Calais Tractor Supply employees provide excellent customer service. They always greet you when going in, and later ask if there is anything they can help with. When checking out, they are always friendly and like to talk with you.
