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December 2022 by Reka S.
Stay as far away as possible! I don't listen to one off bad reviews, but trust me, listen to this one. This salon is rude, unpleasant, and borderline dangerous. I never leave bad reviews, but I made a yelp account just to leave this one. My mom came to the salon a few months back and had a bad experience with her gel nails (which faded). Nonetheless, I decided to go anyway to get my powder acrylics removed which had grown out and get either some polish or gel nails. We never got that far. I'm not sure who did my nails, but the removal was nothing short of negligent. Without soaking or even filling the top gel layers off, she clipped the edged of my nails and took a nail tip and ripped the acrylic nail off, along with my nail bed. I thought it was a bit painful, but manageable and I didn't see my nail because of the plexiglass. She then did the same thing to my ring finger as well, but because I cried out in pain she finally finished the rest with a file. Turns out she ripped part of my nail clean off to the base, exposing skin and a bit of blood. She put some weird yellow powder on it that stung like hell and moved on to the rest of my fingers. Even after she could plainly see that two of my nails were bleeding from her method, she didn't think to start soaking them, she just filed a bit of the top off and ripped the acrylics off with another nail tip, leaving the rest of my nails thin and sore. To make matters even worse, before I had seen my nail, she told me it was completely fine to put polish on it, in fact I should put gel on top "it'll last longer". When I objected, she just continued to insist that no it's fine, it's nothing, I should still do gel and a manicure. Ignoring an open wound on my nail for the sake of squeezing money out of a client is disgusting. Once I'd seen the cut and saw my skin and blood, I decided to get the hell out as soon as possible. I've put antibacterial cream on it and hope I don't get an infection. I will absolutely never be returning again. Their practices were negligent and the cut is incredibly painful, my nail is exposed and stings horribly. If this is how they do nails, they shouldn't have a license and certainly shouldn't be in business. I just hope they realise before they get sued. Do yourself a favor, beware and stay away!
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November 2022 by Jessica M.
Nails uneven. Only a few of them are the shape I asked for (ballerina/coffin), so there's no consistency. Nails not fully covered (see pic). I got them done on 11/8. Pictures were taken seven days later. I wish I can post a video to show more details. Definitely not worth fifty dollars!
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October 2022 by Teresa F.
Cindy always does a great job , talks to you and makes conversation, suggests the best pedicure for you !
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October 2022 by Cris D.
I come often. I really like them and they do charge more than usual. But I always loved there service. Today I went in and got nails done by Karen, first off I showed her what I wanted and clearly they didn't have color I wanted. So I chose other colors. She was kinda rushing me that I need to tell her a color now. So I was like okay... mind u this was a French tip. I needed a nude or pink under French tip. At first she said no and she will do it a certain way I was like okay I'll see what she's talking about. It was so clear, you can see the white under nail under, I told her that I need a color under and she proceeded to tell me nooo ! I said what do u mean no? I'm not asking her to redo the powder I jusy need a very light color under to hide the white nail under. I told her I'll wait for someone else to do it and she's not it's not possible. Iv had French tip done there before by Nina and Tony. At this point I really didn't want her to finish. I was in a rush and I needed to go back to work. I'm not happy with my nails, I even asked her if she would wear these nails before she added the under shade and she kept saying it's my fault! I had to leave and my nails just look so poorly done for 50$. I'm probably going to remove the color myself because I don't have time to go in this weekend but this was the worst experience :/ and I usually love it.
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September 2022 by Mary P.
I had a manicure and a pedicure on Saturday. By Monday my nails were chipping. I went by on Wednesday and asked if I could buy the matching polish. I was told they did not sell the polish and I would need to go to a beauty supply store. I did and the brand is not available. Very disappointed.
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September 2022 by Dalila D.
Great experience from the moment I walked in. Went in on a Saturday morning as a walk in and they had time right away to help me out. Ly did a great job with my acrylic full set. She did everything exactly how I wanted. I've gotten lots of compliments on my nails.
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August 2022 by Nayely N.
Cindy did such a great job making my ideas come to life. I loved the hand drawn butterflies, added foil, and crispy lines.
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August 2022 by Maleah D.
I went to Cindy she was so nice and she added some gold flakes to my pinky and thumb.I pay 80$(kinda alot in my opinion but I think is was 80 bc of the design) plus tip she did the 3d flower so good and they are so cute! The last picture was my inspo but I didn't want to butterfly so I got another flower nail. My appointment was at 3:30 and I out of there around 4:30 ish. I would go the there recommended this place Cindy did such a good!
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July 2022 by Lucy C.
Do NOT come here! I called them and they said gel pedicures were 35$ then I come in and it's 55$. That wasn't what got me. These d*** works especially the man I didn't get his name. Made fun of my cousin's toe because they are crooked. Sooo he painted it extra crooked. PS. Have some respect for women,ASSHOLE. The way you act is UGLY. Second of all. The lady that did mine didn't even paint my pinky toes right. Just did the middle and not the sides. Eww. And then when I told her to fix it she sighed super loud. Another tip: don't work a place you aren't happy at. THANK YOU -0/10
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July 2022 by Angelina D.
I had a phenomenal visit with Cindy! She was able to do a fill for me and I was on my lunch in a rush, but didn't tell her. It was like she already knew the situation. My nails were done so fast and beautiful at that! I have absolutely nothing but good things to say about this place! I will be going back.
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July 2022 by Jun C.
Cool people here. Great place to get your nails done. Very relaxing placing. Lots of food spots around the corner if you get hungry after. Very convenient.
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July 2022 by Aiyana G.
I recently went there to get my nails done and they had never seen the shape I wanted before lol. She tried her best and I was only charged $35 for it. They came out looking pretty nice too. 10/10 I would go back again!
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June 2022 by Maritza M.
I had my first visit with Brookside Nails this past Wednesday, I got a gel manicure and pedicure. The staff was so kind and their color selection was great but the manicure did not last at all. I had my service done in the afternoon and by the next morning two nails were chipped already. I called a few times to see if they could fit me in to fix it but the line kept ringing as busy and there were no other days to stop by since I wanted my nails done for work travel I had scheduled later that day. It has now been a total of 5 days and all my nails are chipped. My total came up to $95 including tip and it pains me to know it was kind of a waste. I hardly get my nails done as a way to save money, I decided to treat myself and this was my experience. :(
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June 2022 by Alicia C.
have been going to this place for a long time. Cindy has always been my tech and she's always done a good job for me and my mom
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June 2022 by Melina M.
My nails ended up coming out good! I live out of town and came to visit my mama. Took her here for fun! Took a lot longer on my nails cause they kept messing up and they had a different technician finish my nails... On top of that the only accept debit or cash. And of course it was the one day I only brought my visa!
