Damariscotta Hardware is a highly-regarded local hardware store known for its exceptional customer service and knowledgeable staff. Reviewers consistently praise the friendly and helpful employees, who take the time to ensure customers find exactly what they need. The store manager, Justine, receives particular acclaim for her extensive product knowledge and commitment to problem-solving. Whether it's assisting with paint selection, locating a hard-to-find item, or handling returns, the Damariscotta Hardware team goes above and beyond. One customer was impressed by Justine's efforts to resolve an issue with a faulty battery-powered leaf blower, going so far as to contact the manufacturer and offer a replacement unit. The store's in-house service department is also seen as a valuable asset, allowing them to service products purchased from the store. Beyond the stellar customer service, Damariscotta Hardware is praised for its wide selection of hardware, tools, and home improvement supplies at competitive prices. Customers appreciate the well-stocked aisles and variety of products, from plumbing and electrical parts to pet supplies. Some reviewers suggest the store could improve its online presence by posting photos of the different departments to help customers plan their visits. Overall, Damariscotta Hardware is regarded as a reliable, customer-focused hardware store that provides an exceptional shopping experience for the local community.
Great staff! Always met with the smile of someone incredibly willing to make sure you get what you need and improve your day.
September 2024
Justine, the store manager was great. Her extensive knowledge of paint helped us with our current project. Went out of her way to get an item that was just delivered and not on shelf yet. Very nice person.
September 2024
Manager Justine is top notch! Her service was efficinet, swift and friendly. My problem was solved quickly and left me happy to be a Damariscotta Hardware regular.
