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March 2024 by Brian Ellis
Landed at this hotel for a one night stay while traveling for work. Was Better than I was expecting. Clean and comfortable beds. Good Stay overall.
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March 2024 by Dennis Ebert
Hope you don’t plan on taking a hot shower in the middle of a Maine winter. The water here only gets luke warm. Probably the most disappointing things after a long cold day. Won’t stay here
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March 2024 by Sheri Van Reysen
Love this hotel..clean, pleasantly pleased with their perfect pet friendly rooms. Wonderful staff!!Rooms: Very clean microwave fridge comfortable. Also offer pet friendly rooms which are also very clean and comfortableNoteworthy details: *Pet Friendly!!!! 5 stars
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January 2024 by Andrey Zudin
Food & drinks: Was very pleasantly surprised by complimentary chicken tortilla soup in the afternoon. Hits just right after winter activities at Acadia.
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December 2023 by Chris Buff
Stayed at tons of Comfort Inns, and this is by far in a league of it's own! Hotel was perfect. Breakfast was exceptional. Staff was very friendly. Couldn't be happier. DEFINITELY not what I was expecting!Big thanks to Brett for being so pleasant, and making a great experience even better!
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December 2023 by Randy St. Pierre
Although the room was clean and the housekeeping staff was very polite, the BOGUS and ABSURD "Amenity Fee" was a great disappointment! As someone who has worked in the hospitality business over the years, this PHONY fee goes right to the company's bottom line. No where is this fee disclosed on the website and I was NOT informed of it upon check-in. I really thought that this DECEPTIVE and DISHONEST practice had gone by the wayside, but I was wrong - please eliminate this SHAM of a fee!
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November 2023 by jordan
I stayed at this hotel with my family and had the pleasure of dealing with Dave at the front desk. He was patient and really made our check in and out experience exceptional.The rooms where clean, bathroom was clean, air conditioning worked and the beds where comfortable. I was even able to stream an entire UFC event on their wifi with minimal issues.10/10 would recommend (especially if Dave is still working front desk)
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November 2023 by Lenny Hall
Absolutely, it's a great place to stay. Clean, pet friendly, comfortable rooms. You can be sure to enjoy your stay. Brad, is extremely helpful. So happy to have met him. I know exactly where to stay next time.
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November 2023 by Randy Winegar
Watch for hidden daily amenity fees, we were accused of putting a towel under our door to hide from smoking, charged a 250$ smoking fee when current signed medical records state we have never smoked, management who is supposed to have 20 years experience and started out in housekeeping thanked us for our stay and understood why we would not return to this hotel. There is a Ramada in down the street, their corporate office has invited us to visit them. Watch out for any of the New England Hospitality Company Hotels
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November 2023 by 黄生
very rude customer service！It is a total scam！!!!!!Charge us almost $100 dollars more than what we were told (and found online) when we book our room in person. Did not send us any invoice after they promised us that they will do so.If you really want to stay with them, book online ONLY! Never trust what the front desk tells you.
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November 2023 by Ambassador523370
I would not recommend this hotel, they have hidden amenities that are charged to your credit card and we were charged a smoking fee off 250$ which we sent medical records to the fact that we have never smoked and the manager Michelle could care less if we would never stay there again. Real customer service (not)
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October 2023 by Jessica Osborn
We enjoyed our stay here! The staff across the board were really nice. The beds were comfy, the big screen was awesome, the breakfast was top notch and had anything you could want. The rooms were clean and looked nice, they had water to top off our water bottle for our hikes, the Wi-Fi worked well, the cost wasn’t too bad, and they had a washer and dryer. Two thumbs way, way up!
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October 2023 by Victoria Dewalt
Great hotel! We stayed here to visit Acadia. Excellent service from the gentlemen at the front desk and the housekeeper that did our room. Rooms are updated and beds are comfortable.
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October 2023 by Tammy Texter
Clean rooms, variety of choices for breakfast. Ice water and coffee available all day, iced coffee in afternoon along with soup of the day. About a half hour from Bar Harbor and Acadia National Park.
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October 2023 by Jamie Garrett
The staff here were super friendly. The hotel in general seemed to be in good condition. The only negative was the shower didn't have much pressure and it was difficult to get the right temperature. Our room was located very close to the in house laundry room and the main house keeping room where they have other washer. I can only assume that those may have a bearing on the pressure and water temp. Other than that we really enjoyed our stayNearby activities: We drove to Bar Harbor and Acadia National Park. Both were about 1/2 away. We also wanted to go to a lumberjack show about 10min away but the shows were canceld that day.
