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August 2023 by Kathleen R.
Kept my vehicle for practically a month, meaning that I had to rent a car. When I finally balked, they were nasty, and then proceeded to badmouth me to the community. Anyone who would listen. They are lucky that I've never filed a complaint for slander.
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June 2021 by Lynne Santerre
Excellent customer service
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May 2021 by Carrie Crocker
Great people with great service
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March 2021 by Katie Snow
I've been taking my vehicles here for years. These guys are the best.
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October 2020 by The Coffee Connoisseur
Great people and environment. I don't trust most shops with a new BMW but they were excellent. Definitely coming back in the future
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August 2020 by Kelly L.
I have to say wow!!! I was in of great need of an auto repair shop and K&B automotive came through!! I traveled out to Maine but had a family emergency and needed to leave early. At the same time my wheel bearing and ball joint went. K and B took me in and fixed it right away. They were friendly, trustworthy and understanding. They got me back on the road and home where I needed to be! Thank you so much!!
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August 2020 by Geoff Anthony
The best in Hancock county. Stand behind their work. Excellent value.
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November 2019 by Thomas Hardin
I am from out of Town and asked around for recommendations when I had an issue with my 2011 Jeep JK. It had an electrical issue that caused a PCU failure and was missing on 2 cylinders. I had done my "home mechanics" job of replacing obvious parts before realizing I was over my head. They quickly diagnosed my issue and repaired the problem for me for WAY LESS than I had anticipated. I then went back to them a few weeks later to do some custom suspension work and fabrication (New shock tower and lower mounts for coilovers, Hydraulic Assist steering ram and pump system, New HD Tie rod & Drag link, etc. I was EXTREMELY impressed with their attention to detail and to work around my needs. I am extremely picky and I cant say enough about their attention to detail and fair rates for the work. Highly recommended, expect a little wait as they are booked up for a reason.
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August 2019 by J Flip
terrible service. I was there when they ganged up on that lady and she left crying. Felt it was handled very poorly. I also like how they "cant find" anyone that has anything bad to say about them, obviously in this small town, they are not using their real name.
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July 2019 by Just Me
We were recommended this garage years ago for a kooky issue no one else could diagnose and we have faithfully used them ever since. Big or small, they are always helpful and fair. Whenever anyone asks, we always recommend these guys.
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July 2019 by s harrison
Left crying, they left me stranded and had no compassion.Very rude. ONly nice to high paying customers. I read other reviews, living in town, these are all their friends they have asked to leave reviews. Since family changed ownership, hasn't been the same.
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July 2019 by Nathan Milliken
Wanted to have a steering box, idler, and pitman arm put on my truck because it was unsafe to drive. I normally do my own work, but I just replaced 4 shocks, catalytic converter, and exhaust headers and was willing to pay to have someone else do this. I had the parts but they refused to use parts I purchased. Customers save a lot of money buying their own parts. Saddens me to see a local shop only care about $$$ and not customers. $90 an hour labor is quite fair when you use book time to determine what customers pay not actual time.
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March 2019 by Jenna Shorey
We have had K&B Auto take care of our vehicles for many years. Their knowledgeable and professional staff are a pleasure to work with. I have never been shocked by a bill, as they always let us know ahead of time what they recommend and what our options are. Their pricing is extremely fair. They are prompt and always perform their work in a timely manner. Whether it is our work truck or personal vehicles, knowing they take care of our vehicles with precision and efficiency, as if he was putting his own family in it at the end of the day is a peace of mind!
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March 2019 by Jacob Shorey
Fantastic to deal with, always get me in as soon as they can and they do fantastic meticulous work. I would highly recommend them to anyone who needs work done. Our family takes all our vehicles to them and have never had an issue. When it was time for me to get in my first truck Brett made sure it was safe for a first driver as if it was for his own son. I'll never take my vehicles anywhere else.
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March 2019 by Betsy Dyer
We've taken all of our vehicles to K & B for years, have always had exceptional service and have been treated with the utmost respect. I've even bought 2 brand new cars which came with free 2-yr maintenance service from Toyota, but chose to take them to K & B instead for all of their service. Excellent service, lots of integrity, and always at a very fair price.
