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October 2023 by Anne Gibson
The pharmacists at the ellsworth shaws are absolutely wonderful. Very customer service oriented!
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April 2022 by Jerry Shea
We’ve been shopping at Shaws since we moved to MDI in 2015. Never a serious problem in any respect. On occasion some items may be out of stock, but only recently. The entire world is dealing with the same problem. The employees are always very accommodating.
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March 2022 by Kay H.
I like everything about this store. The prices are great compared to a close by competitor. And it still manages to never be packed. Inventory is great. Produce especially always has what I'm looking for, also unlike its close by competitor which is always low on everything. But today the cashier there named Cynthia went out of her way to point out that I had rewards about to expire that I should use. I never even look at my rewards. I had no idea. I ended up finding out I had a lot of free rewards waiting on my account for free stuff. This place is always great to shop at.
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September 2021 by Joseph R.
I mean for the most part The place is pretty expensive... There are some good deals here and there just like in the photo and the people are super Duper friendly but I will tell you Bing propositioned by a lady of the night well mid day is just a bit much they may have to get some crowd control going on... and the cashier told me I was a tall drink of water... Is there something in the air here in Maine
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August 2021 by Randy G.
This is the very first experience I have had with Shaw's. Without hesitation I will return. Shaws is a full service grocery store. We used the Ellsworth location to stock up for our stay in Penobscot and they had everything we needed including cold beer and lobster the 2 necessary things to survive in Maine! Oh don't forget those red snappers!! Yum.
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July 2021 by Adam Zhang
Absolutely horrible customer service. I am so disappointed. My mother went to shaws today and was discriminated and yelled at for just wearing a mask. We just want to be safe when going out and I don't think it is other peoples business about what we are wearing. We are here to buy groceries, not to be told what we are and are not supposed to be wearing. I don't plan on going back to shaws anytime soon and I hope people are aware of these disrespectful things going on.
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July 2021 by Kim Martin
Excellent service. Really nice people. Always helpful.
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May 2021 by Savoy Sr Sean
great staff always there to help you if you need help and great prices
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November 2020 by Jerry A.
I shop at Shaw's all the time. The only criticism I have is......when they have sales on items.........THERE IS NEVER ENOUGH ON THE SHELVES!!! I always have to ask for a rain check.HAVE A SALE.......HAVE ENOUGH ON STOCK!!!!
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August 2020 by Jules H.
Great sales offers, but they tend to pull the old "bait & switch" with products, so a shopper purchases items at full price instead of the sale price. For example, an ad for $1.47 Kellog's kids' cereal & list 6 or 8 different weights of the boxes, along with the names of the cereals (like Pop Tart cereal). A shopper picks up a box of the cereal, the only size box they carry, so of course it's the size they're advertising, right? NO. The sale size is 15 ounces, and the box size they carry is 12 ounces. So, the shopper purchases the cereal they thought was $1.47 actually rings up as $3.99 ... and it's even a smaller box than the ad. Bait ($1.47 Pop Tart cereal), switch (only have one size, which is a couple ounce bigger box that's listed in their 6 or 8 ounce sizes rings up at more than twice the price advertised). Unfortunately, many of their sale items seem to be set up in a similar manner. Buyer beware.
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August 2020 by Carol Cirillo
A+++++ Service and Awesome Staff! Steve and Joyce are awesome! Thank you!!
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May 2020 by Nancy Jo Daly
Shaws has always been a convenient and helpful place to shop
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April 2020 by Tammy Martin
We are in a world crisis right now and when I went shopping today I saw the prices raised!!!!$9. for 1 frozen pizza???$6. for a “cheap “ pck of hot dogs???No one is working and we don’t have money.You stores are making money already!!!Why are you raping a community that is already down and out and in crisis?????I used to love your store
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April 2020 by Antoinette Denofrio
During this difficult time I understand Shaws has implemented new procedures.
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March 2020 by David Woodbrey
The Shaw’s in Ellsworth Maine just made my daughter call me crying that she was yelled at for being too close to another customer when there were no signs or instructions saying this. The manager on the front end cash registers was extremely discourteous and rude to my daughter. he was wearing a vest and kept spouting off how he was putting all new measures in place. He then proceeded to get within a foot of her and then said sarcastically that he was sorry to burst her bubble by being so close to her. He also separated a couple that shopping together and told them to get six feet apart even though they were a couple! THIS MANAGER SHOULD BE DEMOTED OR FIRED FOR SUCH AGGRESSIVE AND DISCOURTEOUS BEHAVIOR! YOUR STORE JUST LOST 2 FAMILIES BUSINESS NOT TO MENTION EVERY PERSON WE TELL THIS TO.
