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January 2024 by Joshua Hawksley
Bad customer service. My account was over drawn and I tried to cash/deposit a money order I wanted to cash half of it and deposit the rest. Kim the drive thru Karen told me I couldn't do that which is funny because I was there a couple weeks ago and they did the same thing for me. When I opened up the account the manager is super nice!
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October 2023 by Nate Woodard
The branch managers idea of customer service is making business as hard as possible to do with them. Please remove the "America's most convenient bank" slogans. It's blatantly false advertising.
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October 2023 by Alex
Never been but I hear this place is great! This place has loads of money and good employees!
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August 2023 by Denise Sparda
Poor customer service. We wanted to open an account and buy a cd. We ending up leaving because we were treated so poorly.
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May 2023 by K B
Worst customer service experience. Waited an hour for someone to help. Watch staff making small talk with customers for 45 minutes instead of taking next customers. Have had fraud on 3 different credit cards in less than a year. This has been terrible.
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January 2023 by Brandon McKinney
My experience at TD Bank has been really good since I joined this July 2022. I joined because I wanted a bank that is open on weekends, has great customer service, available where I typically will be living (Eastern US), and if need be strictly usable online banking. Currently they are meeting all of that. They have answered all my questions I have asked and gave me a lot of cool tips about what they are able to do as a bank that can benefit me. In addition they have checked in on me about how my banking experience is with them and what they can approve on.My biggest issue with TD Bank as a whole is the concept of a maintenance fee. Granted this is something I wont ever have to worry about (hopefully) because it is waived by either have more than $100 in your checking account and over $300 in savings.
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September 2022 by Magnus Vindaloo (Zak Fox)
This place is always refreshingly clean.
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January 2022 by Magnus Vindaloo
This place is always refreshingly clean.
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April 2021 by Monica Finnegan
I love that I can depend on excellent customer service and they are always so courteous! I have been making with TD BANK for 15+ years!!
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October 2020 by Eric Lee
Unnecessary procedure made the trip unnecessarily longer and unpleasant. Does not recommend this branch from TD.
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October 2020 by Craig dionne
Bad customer service.
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April 2019 by Don S.
I've had six or more accounts with TD since they were BankNorth twenty years ago. I've been treated poorly by most other banks that I have known, but have never had a problem at TD in Ellsworth. They even address me by name when I come in the door.
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September 2017 by Dom R
Friendly banking. Very comfortable and convenient. Great place to park your savings.
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January 2014 by Michelle C.
I was so dissapointed in the way my 20 something year relationship ended with TD Bank I have 3 payments in my payment book left before my house is mine! A couple days before christmas a bomb was dropped on me in a letter wich said "congrats you owe 1200.more on your loan to be paid in full by the 28th. No notice no nothing. I dont know about you ,but I dont have that lump sum that fast without a little notification. I said well I am sure they will just let me finish my book out monthly where it is 3 more payments. Well to my surprise I was told NO you sighned a contract back in 1980 something dont you remember the last payment was a balloon payment..once again dont know how i forgot that it was only 1980 something...then i was told sure you can keep making the payments.YOU WILL BE CHARGED A LATE CHARGE ,WEWILL CALL YOU 4 OR FIVE TIMES A DAY AND THERE WILL BE EXTRA MONEY ADDED ON AT THE END..NASTY MAIL AND EVEN A COPY OF THE 1980 SOMETHING CONTRACT TO REFRESH MY MEMORY HOW NICE OF THEM .I asked to talk to a manager they put me threw to collections every time I asked..SOOOO when you go for a home loan just remember allthe help they have been and here I was excited 3 more payments...Makes you want to run there to do your banking NOT!
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August 2013 by Alex P.
Really nice people and delicious green lollipops. They have drive thru ATMs, which also happen to be walk thru ATMs. I kinda wish they had an ATM for pedestrians in the lobby or something...