LINCARE

Medical Supplies
Hours: LINCARE provides respiratory and oxygen care services, durable medical equipment, and 24/7 support with the goal of keeping patients safe at home. Many reviews describe positive experiences with their staff and service. Several customers report that the workers are amazing, pleasant, friendly, smart, service-oriented, professional, wonderful, and caring. They are noted as being always willing to answer questions without making the customer feel like a bother, and their home delivery staff are liked. The company is described as a great, hardworking company that helps patients remain more independent. However, significant criticisms are present regarding management and reliability at the Fairfield office. One customer reports a supervisor who is rude, lies, refuses to send needed oxygen supplies, and schedules appointments without the customer's knowledge or consent, leaving them for weeks with uncomfortable, damaging cannulas. Another customer reports that during a vulnerable time after hospitalization, a delivery person from Fairfield refused to wear a mask despite requests. There are also complaints about administrative processes, with one customer stating it took three days to receive a nebulizer and that payment was incorrectly emphasized over insurance. Overall, while LINCARE's clinical and delivery staff receive consistent praise for being helpful and professional, experiences with specific office management and policies at the Fairfield location are described as very difficult, unprofessional, and detrimental to customer care and health.

• 2.62 miles

  

  Allied Health Advantage Medical Equipment Supplier, Medical Supplies

1. Fairfield, Maine