Cell Phone Stores near Falmouth, ME

“We had lost a cell phone in Italy and then it was found and shipped back to us. Since we had Assurion insurance on the phone we had already received a new phone. Nathan Hunter was able to transfer everything from the original phone to the new phone . It took quite a while but he was able to accomplish the transfer. He was extremely patient and understanding with us ( 2 senior citizens who are not really tech savvy)! The next day I returned to be sure that the phone was wiped clean and set back to factory settings so we can send it back to Assurion. Chris was very helpful in making sure that happened. We were very pleased with the excellent customer service we received.”

“Sarah saved the day, after an error at another AT&T store had me accidentally booted off of my phone plan. She went out of her way to get me a new SIM card and reactivate me onto the network when she had literally nothing to do with the multiple errors that a Colorado AT&T employee made. Thank you Sarah!!!!”

“Nice to have an option easily accessible in the middle of the Maine Mall. With a previously registered Zagg screen protector it was only $12 to replace it and Joseph did it smoothly and quickly.”

“My experience was amazing. Anthony W
and Ariel S were so knowledgeable and professional. They are a great asset to your company. They were so efficient on switching carriers. They are the best.”

“⭐️⭐️⭐️⭐️⭐️ An Experience That Made Me Believe in Verizon Again!

I walked into the Verizon store at the Maine Mall just looking for some information — but what I found was something far beyond what I expected. I was helped by Meaghen, and from the very first moment she showed genuine attention, patience, and an absolutely outstanding level of professionalism.

The truth is, I had decided to leave Verizon after several bad experiences in other stores — not once, but multiple times, all in Portland. I had told my wife that we were done with Verizon and that we were switching to another phone company.

But when I walked into this store and met this amazing representative, everything changed. She not only solved every question I had and helped me purchase two iPhone 17 Pro Max devices (one for me and one for my wife), but she also showed me that Verizon can truly be a company of excellence — when it’s represented by people like her.

The way she handled every detail, the care, the human touch, and the professionalism made me believe in Verizon again. In fact, after this experience, I’ve already recommended Verizon to several of my friends — all because of her.

In over 20 years of dealing with customer service, I’ve rarely met someone with this level of dedication, empathy, and passion for what they do. Verizon has a true gem here.
If anyone deserves recognition, a promotion, or an award, it’s this employee. She doesn’t just represent the brand — she rescues it.”

“I was very happy with my recent experience at the Portland Maine Verizon Store- I was helped by James, Ben, Tom and Brady who were all terrifically patient and knowledgeable.”

“Incredible staff!!
The staff is personable, knowledgeable and patient.
Special shout-out to Tommy and Gabe who made the transfer to T-mobile painless and have been able to answer all sorts of questions. Jonathan has also been very helpful.
Highly recommend!”

“Heather was an incredible help, making the confusing process of navigating billing and different plans super easy and professional. What a benefit to have a smart and caring local rep!”

“Extremely knowledgeable & great communication.. I’m not a big fan of the Mall but I prefer this store to any other. I’ve been with ATT for about 25 years & this was my original store back in the 2000s.”

“Absolutely phenomenal service at this AT&T location! Dhyaa went far above and beyond to help me and completely resolved an issue I had been dealing with from another store. He was incredibly knowledgeable, patient, and made sure everything was working perfectly before I left.

The entire store had such a welcoming and positive atmosphere, and the customer service here is truly top-tier. A complete NEW TEAM from previous years (way better). It’s rare to find someone who genuinely cares about helping customers the way Dhyaa does.

If you need anything AT&T related, THIS is the store to go to. Dhyaa deserves serious recognition for the level of service he provides! Give this man a raise and promotion!”

“I came in to get a screen protector. I ended up changing my plan getting some savings and getting Internet. I was about to go to Verizon, but Eric saved me time and money and now I’m staying with AT&T. Eric and William are great. Highly recommended”

“My mom lost her phone so I went into the Gorham AT&T with an older phone and the guys were extremely helpful in adding a SIM card and making the older phone operational. They made the transition easy as they explained everything I needed to understand the process. Definitely good folks to work with. No hard upselling. I’ve been an AT&T customer for 25 years and will continue.”

“Jason was great with helping me pick out new items I've been wanting for awhile. It was super easy and quick I'm very happy with everything I got and the service was amazing!”

“I wanted to update my review of this particular Walmart for a very specific reason (I've finally healed from the trauma the elephant inflatable caused; I realize that was more of an issue with Walmart.com than the Walmart in Scarborough), and that's their impressive meat alternative selection in the freezer aisle! As of writing this, they offer not only these well-known brands but an impressive selection from their individual portfolios! Like: + Morning Star Farms (chik patties*, sausage, crumbles, bacon, chick'n and waffle sandwiches, and sausages on a stick wrapped in blueberry pancakes*) + Gardein (mandarin orange crispy chick'n*, ground be'f, chick'n strips, f'sh filets*, turk'y cutlets*, and their ultimate chick'n filet*s, ultimate nuggets°, ultimate buffalo chick'n wings, ultimate sausage links°) + Beyond (plant-based seared steak tips, meatballs, nuggets, crumbles, sausage) + Impossible (bowls, chicken patties, meatballs) + JUST (folded egg*) AND they also offer a bunch of newer brands/brands I haven't found elsewhere in Greater Portland: + Tattooed Chef (plant based beef burrito* and chicken burrito bowls, plant based cheese enchiladas, açai bowls, and more [I am starting to see these at select Hannafords now]) + Daring (plant chicken wings°, cajun chicken wings, grilled chicken pieces, lemon and herb chicken pieces) + Omni (plant-based potstickers°, spring rolls°, luncheon meat, crab cakes°) + Simulate (plant-based tenders°, spicy nuggs, and dino-shaped nuggs) + Wholly Veggie (plant-based mozzarella style sticks, cheddar style jalapeño sticks°, ranch cauliflower wings, buffalo cauliflower wings, and more) + Happi Foodi (plant-based potato hash bowl, shawarma bowl, bulgogi bowl, enchilada bowls) * = items I particularly love! ° = items I haven't tried yet but am excited to! While I try to support local as much as I possibly can, sometimes my budget is just tight. A lot of our grocery budgets are tight. And if you're also trying to live an entirely (or at least mostly) plant-based lifestyle, things get even more expensive. It's all a balance, right? I don't want to buy from Walmart, I do want to buy from these brands; these brands are cheaper at Walmart. See what I'm saying? (I do stand by my previous review on some points, though. This particular Walmart: - has the most chaotic parking lot; no one knows who's doing what, there are some places you can drive in but not drive out, some places that mysteriously have dead-ends, and being a pedestrian? YIKES - so park as far as you can and walk in is my advice! - is **always** dirty. - the Customer Service line is as confusing as the parking lot - skip if possible.)”

“This store has been open since I was 11! I’m no size 11 in shoe. Same carrier since gifted phone program, I survived. They closed my line per request. Nice place for trainers.”

“I stopped in here yesterday because I had a new Samsung phone and I did not know how to set up the email (I am normally an iPhone user). Ethan helped me in a very kind, patient, and thorough way. He was kind and helpful. I highly recommend doing business with this team at this location. Kudos to T-Mobile for hiring such nice people.”

“Recently transitioned to T Mobile from US Cellular. For reasons outside the store’s control, the migration was PAINFUL. That said, the staff at the store moved heaven and earth to make it happen as quickly as possible.”

“I recently needed to replace an old cracked screen phone and went to this U.S. Cellular location. I was looking for a particular iPhone model and color and called ahead to verify it was in stock and the customer service in store picked right up and said they could hold it since it was the last one they had in stock no problem. Thomas, my wireless consultant, was knowledgeable and answered all my questions about the phone as I had more than a few since it was a big upgrade from the phone I had last (iPhone 6S to iPhone Mini 13!). He also was straightforward with offering, but not pressuring re: options to change my plan and other aspects of the paperwork. Last he helped place screen protector and transfer all I needed. So all in all a five star customer service experience. My only gripe is this location, being in the mall, it has taken much longer other times in the past to get help when they are busy with only two or so areas to help customers get setup and that has led to longer wait times- so I'd call ahead like I did if it's a busier time a day. I also think for how long I've been a customer for they could offer money off accessories or a new phone . Obviously service varies depending on where you live and travel, but US Cellular has been good to me so I'll stick with them.”

“Went In to get used prices for a co-worker on a switch and get some PlayStation stuff. The staff working tonight was super amazing, knowledgeable, cared, and very attentive to everyone in the store! They went above and beyond. Thank you so much!”

“Thank you, Andrea and Matt for all your help today. You have made the holidays wonderfully special for Doug and Me. And thank you to the lovely woman who so kindly wrapped my gifts for me. She did a wonderful job went above and beyond her job description, and I truly appreciate it. I appreciate your level of customer service and helping answer my 50 questions. This is the best and easiest experience I’ve ever had at a cell phone store. You’ve made a forever customer out of me. Thank you for your kindness, professionalism and strong knowledge of your products. And thank you for giving me the best deal you could possibly give me. Every little bit saved helps these days. Merry Christmas and happy new year, Stephanie Clark”

“Spent hours on the phone with tech support to no avail. Finally went in and she solved it in less than 20 minutes. No charge, no frustrating questions, in and out.”

“I like shopping at this kohl's the most. They are always neat and clean. Their floor layout is simple to navigate. They always have great selections and great sales. I can always find something for the whole family in one place. Staff is friendly and helpful”

“Stopped in today with some account questions, and had a 10/10 experience with Jacob. He was very friendly, patient, and gave me all the info I was looking for. He did not make me feel rushed at all and didn’t seem bothered with my questions, and I really appreciate that. Thank you!”

“I'm very appreciative of the Apple store tech support at the Maine Mall! Mike went above and beyond to help me fix the problem I was having with all my Apple devices. He was very efficient and knowledgeable, and was able to solve my problem! Thank you Mike! (I had called the store to set up an appointment, which was a plus!)”

“The guys in the store were super helpful! They helped me retrieve info from my previous carrier that was a pain in the rear end to find and they got everything switched over and got me up and running with my new phone.”