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February 2024 by Margo Quilliq
I absolutely love how Falls Road Veterinary Clinic cares for my pupper, Fawn. They are very kind when handling her, and they listen to all of my concerns without getting short tempered.
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February 2024 by Roxanne Brann
Always a good experience!
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January 2024 by Aaron Brewer
Very friendly and knowledgeable. Have been bringing my pets for years
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January 2024 by Jeff Neithercutt
They take care of our three dogs and two cats and always find a way to fit us in, even when they are busy! We've enjoyed meeting all of their Vets and staff and find their prices to be very reasonable. Thank you Falls Road!!
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November 2023 by Donna Daigle
They are very caring took care of my fur baby right off and promptly. Thank you ?
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November 2023 by Angie Lilley
I have to give these people a 10stars… I was not a patient I ran in without calling since they were the closest vet around with 2 babies feral kittens barely 2 weeks old that momma abandoned they were so cold and not moving they quickly took me in warmed the babies gave them fluids under the skin taught me how to tube feed them.. they were so nice and welcoming I was shocked they would even give me the time of day …. We are still not out of the woods yet but now these babies have a fighting chance and they gained a new patient …. Thank you so much !
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November 2023 by Laurie Giroux
This veterinarian clinic is the most unprofessional clinic I have encountered in my 56 years of life!! They accused my daughter of posting a bad review of them and she has never posted anything about them. She called to get meds refilled for her dog and was informed that they will not be keeping her as a client due to the supposed post. Eventually after speaking with them several times she was told it was about a cat brought in by her. To make this perfectly clear, she has never brought a cat in only her 1 dog. During her last conversation with them she was told that it wasn’t her cat but MINE!! I am highly allergic to cats and have never owned one. To top it all off she was screamed at and hung up on. Despite the fact she requested to speak with the owner they refused to even call her back. They are unprofessional and have no problem making accusations against others that are totally unfounded!! After reading many other reviews on them (lots of 1 stars) we realized this is the way they operate.
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November 2023 by Crystal Cook
Today I had a very unexpected interaction with Falls River Road Veterinary Clinic. I have been bringing my dog there for a couple of years. He is never sick so doesn't need visits hardly ever. I have been getting my flea and tick medication from them, however. Today, I called and asked if I could purchase 2 months of his meds and was promptly told that they will no longer be providing me service because of a bad review I had posted on my Facebook page.Firstly, I have never posted anything at all about this clinic, let alone a bad review. And secondly, the post in question was about bad visit with someone's cat. I have never once brought a cat to this clinic. I made them aware that this was a misunderstanding, and the "crystal" in question is not in fact me. I also made them aware of the fact that I don't even have a cat on file with them. I even made them aware of the name discrepancy on my Facebook page. Despite all of this, I was met with extremely rude remarks and unbelievable attitude. This conversation resulted in the secretary literally yelling at me over the phone, cutting me off mid sentence several times, and eventually HANGING UP ON ME.I called back again to try and reslove this issue that is clearly no fault of my own and was told this time that is was my mother who brought a cat in? (My mother doesnt own a cat, doesnt live nearby and has bever been to this vet before!) They just lost a costumer because they decided to accuse me of something I didn't do and didn't feel the need to check the facts first. Then when met with the fact that they were indeed in the wrong, instead of apologizing and making things right, they yell and hang up on a customer and then blame their MOTHER?!?! Extremely unprofessional. I have never had a problem with this vet until today. I have never had a reason to post a bad review until now.Because of this interaction, I began reading their actual reviews. After reading I realized that this was a blessing in disguise. No wonder they are afraid of bad reviews. Knowing what I know now, I wouldn't even trust these people with a frog let alone my dog.These people are delusional.
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September 2023 by Judy W.
Having just moved to Maine with my wonderful elderly dog Sampson six months ago, it soon became clear that it was almost time to say that final goodbye that every dog lover dreads. I called and spoke with Jill about euthanasia. Even though we were new to the area, she made an appointment for us the following week to say goodbye. The front desk staff were kind and the vet tech Cecile was amazing with Sam and with us as well. She showed us her beautiful heart with her care and compassion. Dr Cathy Morton was lovely and kind and we had a peaceful goodbye with Sam. He was the bestest boy and they honored him with a good ending. Thank you from the bottom of my heart for taking such good care of my beloved boy.
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September 2023 by Sue Theriot
While on a family vacation, our boy Baxter developed terrible hot spots and ear infections. Upon calling Fall Road Vet before hours, Mrs. Jill was able to squeeze us in for an emergency visit! She had all of Baxie’s records e-mailed from our vet at home before we even arrived, and even greeted us at the door!! The vet techs and veterinarian were lovely and caring! Pricing was comparable to our normal vet. Can’t thank this team enough for getting our Bax back in vacation mode! (And this worried momma too!) Highly recommend!!
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August 2023 by Max Luick
Very compassionate and helpful when my beloved dog, Zoe's time had come.
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July 2023 by Kasey Greene
I called last minute to see about getting in to have our 14 year old dog put down due to health declining rapidly because we are new to Maine and hadn't established with a vet yet. They were great in the situation, accommodated for us and got us in that day.When we arrived, the check in process was quick and they got us into a private room.The doctor was calm, kind and sensitive to the situation, went over everything and gave us the time we needed. We decided we were going with cremation and told we would receive a phone call within 2 weeks. It was less than 2 weeks and the box was a beautiful wooden box with a gold plate and packaged so nicely and there was a signed card from the staff included. It was a nice gesture to a difficult and heartbreaking situation.Would definitely recommend
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June 2023 by Brent Quirrion
Excellent service. Great doctors and staff. Always friendly and helpful. They treat my dogs like the were little children, and to me they are. I really appreciate how helpful they have always been.
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June 2023 by Bob Lawrence
Our dog, Adi, a four 1/2-year-old Wirehaired Dachshund, received excellent care at the Falls Road Veterinary Clinic in Farmington, Maine, in May 2023. The whole staff was very professional and caring.We were visiting the area from out of state when Adi developed a stomach ailment. After calling the clinic, we were scheduled by Scott the same afternoon we called. She was seen quickly by Abby, VetTech, and Dr. D. Chaplin, DVM, when we arrived. Dr. Chapman diagnosed and set up a treatment plan.Adi continued to improve that week and is now back to her old self, thanks to Dr. Chaplin, Abby, and Scott.Adi would highly recommend their services.Bob and Carol Ann Lawrence
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June 2023 by Michael L Cox
I have never had a Problem with Falls Road Veterinary Clinic . When I needed an appointment for my cat they accommodated where they could and when they could .