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January 2024 by Kaela Dillow
I always love aerie/ American eagle, but when I went to the Freeport location, I had an employee treat me poorly. I was checking out with one item and asked if the discount was applied. She then made me walk over to the rack I got it from and told me I was wrong in a very rude tone. We walked back and I asked to not purchase the item since it was marked as something else. As I was leaving the lady next to me received the discount, even though she had the same exact situation as I had. I heard the whole conversation, left, and my bf offered to buy it, but I was embarrassed to go back in and interact with the same employee. Again, I love these stores, but most likely won’t go to this location due to this interaction. Hope this doesn’t happen to anyone else during the holiday season!
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September 2023 by Bailey Wheelden
Staff is (the "manager" who rang me out and helped with a return anyway) rude, it is SO HOT inside this store I felt sick, selection is pretty good, especially for a outlet store. I was a little bummed honestly. This is the only store I buy my jeans from. Guess I'll stick to online shopping
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August 2023 by sheila cincone
Found 2 pairs of sneafor back to school sneakers for $50
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August 2023 by MWB & Awesome V
Staff are all kids and not professional or knowledgeable. Also this store is NOT an outlet store even though it is in an outlet store district so this is very sneaky.
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May 2023 by Amy Woundy
3-4 people working. Not one even acknowledged that I walked in the store. Not one made any attempt to offer any form of assistance. Horrible way to get a customer to return to your location.
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November 2022 by Samantha Wheelock
I only stopped in quickly because they take old used jeans in any state (just needs to be washed) and will recycle them and you get a $10 off next same day purchase. Please note the $10 is same day.
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June 2022 by Beka
Thank you, Megan! This store is beautiful and the employees are so sweet. Megan spent an hour on the phone helping me when I (stupidly) couldn't find a receipt to make a return. I can't wait for my next visit to Freeport. Cheers from NY!
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January 2022 by Anna
Got some adorable sweaters that were on sale! Always love there clothing especially there jeans!
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May 2021 by xBlkXMambax913
Great shop over in Freeport, amazing crew in there. Wonderful group of girls in there! Really clean and great selection!
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April 2021 by John Moore
Good deals if you can buy clearance.
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September 2020 by Madison Benoit
Extremely rude service. Tried on a few shirts and decided I wanted to try a smaller size. I told the girl working I could bring them back to the shelf since I was going back. She loudly stated “NO” and I said “oh okay” and she said “I need to steam them” which I replied “oh okay sorry.” I gave her the shirts and she gave me a dirty look. She easily could have said “I actually have to steam them but thank you” Very rude and made me uncomfortable so I left.
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August 2020 by CitCat KitKat
They did not put all my stuff in my bag. Tge manager has nit contacted me and I called its 2 hours drive from hone to get there and they have not offered a refund or to mail it to me. Be careful when shopping here.
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August 2020 by Kristina Taylor
Always find my daughter something great!
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March 2020 by Jackson Duteau
Our experience was terrible, we were followed and stalked by an employee. Horrible service. DO NOT RECOMMEND!!!!!
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March 2020 by April Burgess
hated the store and the prices. had nothing I was looking for
