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November 2023 by Walter Brandes
We have 2 German cars and Autowerks only repairs German cars. This shows through in their expertise for both our Audi and our Mercedes. They are also pleasant, reasonably priced and customer focused. Wouldn’t even ever consider using anyone else!
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November 2023 by Tami Jolicoeur
I called for an appointment to get a new battery installed and calibrated. It was for the following week. Two days after I made the apt my battery died. I called them hoping I could get in sooner and they fit me in that afternoon!!! Great customer service. Very satisfied.Services: Auto battery replacement
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November 2023 by Al Whiting
I own a vintage MB - 1993 300CE Cabriolet and would not take it anywhere else for any level of service, minor or major. There is no problem they can't handle and they can locate needed parts for these older MB models. Their customer service, communication and explanations of issues is clear and helpful. 5 stars!Services: Electrical repair
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October 2023 by James Estabrook
Disappointing experience. Booked an appointment for a wheel alignment and an oil change. Dropped the car off and received a call letting me know they did an inspection and found some failed bushings. To have them replaced added an additional $1200.00 to my quote. I explained I could not afford that now as I just replaced tires due to the bad alignment that I was seeking to correct. Well the mechanic refused to do the alignment since I declined to replace the bushings saying this would cause the alignment to "not hold". After I picked up my car I found out I had been charged for the inspection they performed. At no point was I told every vehicle was subject to a $50.00 inspection (this is NOT a State inspection. This is their own shop inspection). I emailed asking why I had to pay for this service I knew nothing about. I have not gotten a reply. I understood the alignment wouldn't last long with the failed bushings, but even a few months would have given me a chance to save up the $1200.00 needed for it to be done.I have no idea if they do good work, all I know is if you don't do the work they want to do, they won't do it.Service: Oil change
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October 2023 by John Thibodeau
Came to them with my first used foreign sports car. They were very kind in explaining a lot of details that were new to me, and diagnose the engine appropriately and establish service appointment very quickly. They ordered a part that I needed as a replacement, and they’re very quick in getting that installed upon receipt.I would recommend them highly for both their product knowledge and service.Service: Auto engine diagnostic
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October 2023 by Sandra Stone
Autowerkes Maine serviced my 2014 Mercedes due for a 70,000+ mile service. I would definitely have them service my car again. We had left it the night before as juggling the two of us with only one car, so had not had a chance to speak with anyone. The only glitch was a my busy morning and not knowing to check my cell phone. The car needed more work than expected, and I initially found the very thorough but extensive recommendation report by text message a bit confusing, and was frustrated being unable to get through when I tried to call for clarification. Once I understood the green/ yellow / red evaluation/recommendations report, they were awesome! As a senior who only drives ~ 7000 miles/yr, they worked with me to figure out what needed to be done now, what could safely wait until next service, kept me informed, and came in under the original estimate. They answered all my questions, documented everything including photos, and gave me a print out for my files. I had to re-set the time on the clock and was surprised to have my hood notification light come on after I'd driven off the lot, (so had to pull over and get out my owners manual to figure out how to re-open and close it properly) but give them 4 stars.Services: Auto battery replacement
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September 2023 by Dwayne LaBelle
AutoWerks does excellent work and they stand behind it. Staff is friendly and knowledgeable….and they always make me feel like they are looking out for my interests. I have referred several other people to their shop.Services: Steering & suspension repair
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August 2023 by Sasha Leland
Just had my first experience at Autowerkes Maine. State inspection, rotated tires, and slow tire leak repair for a Tesla Y. Wait time was totally reasonable, as was the cost. Happy I discovered them and I will be back.Services: Tires
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August 2023 by Liz Calkins
Just relocated to Maine and first time bringing my car here. Pleasant and efficient. I was waiting on the vehicle, and I was done on under 2 hours. Also appreciated the care and thoroughness of the person doing the scheduling and the pre-emailed estimate.Services: Air & cabin filter replacement
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August 2023 by Machine Against The Rage
Every day in America someone gets burned by a dealership… left wondering “if I can stand my dealership, and I never want to see M******* F***** (name censored) from M******* B*** of S********** again, where do I go now”?The answer is Autowerkes Maine. Jason is a legend. The attention to detail is top-notch. The shop looks more like a surgical unit in a hospital, and they treat your car like a patient. I won’t go anywhere else, from now on my Mercedes is a patient of Dr Autowerkes!Services: Transmission
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August 2023 by Chad Schuman
I can’t say enough about the team at Autowerkes! I recently bought a 2006 Cayman S through an online auction that arrived with bore scoring and a host of other issues. A special shout out to Jess and Mike who guided me through an engine change. The car is as good as new and I am so thankful for everyone’s expertise!Services: Auto engine diagnostic
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August 2023 by Richard Read
I was treated professionally and in a respectful manner. I was kept informed throughout the process of procuring the correct tires for my vehicle. The service was excellent and the staff was extremely professional.Services: Tires
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July 2023 by Keith Schnaars
Great place for any sports car repair. Mike kept me posted on the work, it was completed without surprise and ahead of schedule. A top notch crew with pride in their work with consistent quality.Services: Engine repair
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July 2023 by Corey Dennison
I have been a customer at Autowerkes Maine for about 5 years now. I’ve had the pleasure of them servicing multiple BMW’s I’ve owned. I’ve found their customer service to be first class and always on point. They’re always honest, straightforward, reasonably priced, and they’ve kept my cars running in good condition. (Being preemptive about future problems and mitigating them before they become a large expense.) If you’re looking for someone to service a German car in Maine this would be my first choice.
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July 2023 by Anne Rolfson
Great experience. Friendly, helpful and knowledgeable staff. Even had a loaner for me to use while my vehicle was being serviced. Will definitely come here again next time my BMW needs work.Services: Air & cabin filter replacement
