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June 2025 by Alexander True
We loved our wedding bands! Excellent customer service! I would recommend to anyone who asks.
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May 2025 by Phaelon O'Donnell
I can't say enough good things about my experience with Brown's Goldsmiths in Freeport, Maine. I came to them with a beloved engagement ring that had lost its center diamond- a piece that held so much sentimental value. From the moment I walked in I felt completely at ease. The entire team, from the sales staff to the designers, was warm, professional, and incredibly attentive. They listened carefully to my story and worked with me to come up with a thoughtful solution: using a different family diamond and parts of the original setting to create a completely refreshed version of my engagement ring. What really stood out was how caring and collaborative they were throughout the entire creative process. Every step felt intentional and personalized, and I could tell they cared not just about the final product but also my experience and connection to the crafted piece. The new version of my ring is absolutely breathtaking- it honors the classic original concept while also taking on a refined, contemporary look. I walked away beyond impressed, and I will definitely return to Brown's Goldsmiths for any future jewelry projects or purchases. Their craftsmanship, integrity, and heartfelt approach are truly unmatched. I am so grateful to have had this experience and I hope you'll give them a try!
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April 2025 by Mary Ann Ziomek
Brown Goldsmiths has been our favorite jeweler for many years. Even though we don’t live in the area, we are always welcomed like family. Their customer service is exceptional as is the quality of their jewelry. We can’t wait to return to Freeport to see all the staff and to shop!
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March 2025 by Effie Dodge
Had dinner with the owners, great people.
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February 2025 by maureen hollett
Wonderful! Kathy Dd a great job and was very patient while I was trying to make a decision .
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September 2024 by Sattvala
My husband has 2 superpowers - sleeping through everything and shopping at Brown’s Goldsmiths for my anniversary presents - the latest being the exquisite “Turbulence” earrings! They have the most beautiful, unique, artistic jewelry - even their gift wrapping is gorgeous 😍👏💖
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July 2024 by Marc Brener
Professional. Kind. Patient. Informative. We went here and have returned because of all these reasons. Allie is the best!
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June 2024 by Adam Brobst
I worked with Kathy who was incredibly kind and insightful in helping me design the perfect ring for my fiancée. The whole staff at Brown was generous with their time and really made me feel like they cared about what I was looking for. 10/10
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June 2024 by Amanda Rand
We have been happy customers of Browns for about 25 years. Most recently, we asked for their help in buying a necklace for our daughter for graduation. Allie and the team were wonderful. They helped us explore all our options in terms of metals and stones sizes and lengths. Throughout the process, Allie kept us payed regularly. We are thrilled with our purchase and know our daughter will be too.
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May 2024 by julie moss
I just want to share my excellent experience at Brown Golsmiths. I recently worked with Kathy on two special necklaces for myself and my daughter. One was simple in design, the other took some imagination and creativity. We came to a perfect design for my daughter using some smaller gems from my mother’s ring. Now she has a piece of her grandmother in a beautiful and unique design. I appreciate their thoughtfulness and patience while creating a design that I had envisioned.
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May 2024 by Karen Foxwell
I first went to Browns on a whim as I live about 2 hours away and I wanted to kill some time before my appointment. Kathy greeted me and was very helpful with parting me and my money. Beautiful items, and incredible customer service. I go back whenever I’m in the area, and always have a great experience!
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May 2024 by Shannon Gaines
We had a wonderful experience redesigning a family heirloom to be more practical and modern. Abbie walked us through every step of the way and was a pleasure to work with. The team at Brown Goldsmiths is extremely professional and provides high quality work.
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April 2024 by Katie Palmisano
I love my custom bangle! But the customer service to size is just right (from out of state) was exceptional!
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April 2024 by Olivia Sawyer
I had a great experience reimagining my engagement ring. Kathy seamlessly moved me through the process of finding just the right color sapphire. I’m very pleased with my purchase, Thanks again
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April 2024 by Caelan Houle
Great experience here. The staff is knowledgeable and helpful, especially for someone like me with little experience buying jewelry. I will continue to go to Brown Goldsmiths for my future purchases!