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October 2023 by Chelsea D.
What a lovely little jewelry store. We were immediately greeted and offered something to drink. Kathy let us know about their on site jewelers and their custom pieces. They had some very unique jewelry and a ton of classic pieces as well. They had things I've never seen before. We left with a baby pearl bracelet as we didn't have the means to leave with anything made of gold but if you've got some money and you want a quality piece, this is the place to go!
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October 2023 by Bri Kaulbach
I brought my bridal set in to be soldered together and they did an amazing job! The diamonds on my engagement ring and wedding band line up perfectly.
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October 2023 by Bontonswanson
This place is awesome! My girlfriend and I came in looking to design an engagement ring and Brown (Allie especially) was extremely helpful and patient. They provided lots of examples for inspiration and worked with us as we realized what we wanted was different from what we had originally had in mind. The renderings they provided were especially helpful in deciding what would look right. In the end, we got a stunning ring, wonderful service, and will definitely be back and stay in touch!
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August 2023 by Barbara McDonald
My husband and I have been longtime customers at Brown Goldsmiths. We love their designs, the quality of their work, and their customer service.Recently I experienced their amazing customer service when I asked to cancel a special order of earrings. The earrings had already been made, but because they were part of Brown's standard collection, they said they could put them in inventory without penalty to me.They are truly wonderful people to work with.
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April 2023 by Christine Myrick
I recently requested Brown Goldsmith's assistance with recreating a necklace my Grandmother has originally given me that broke and couldn't be fixed. Scott and his team were empathetic, supportive and wonderful to work with when customizing my new necklace. From every step in the process they were communicative, efficient and reliable. The finished product exceeded my expectations and I haven't taken it off! I can't recommend Brown Goldsmith's enough!
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February 2023 by Rhiannon Carpenter
I loved my experience with Brown Goldsmiths. Big box jewelers cannot touch the craftsmanship or service!Lovely experience with Allie; we worked together to turn a diamond ring into a charming necklace.Communication was frequent and clear. I always felt in the loop with pricing and options. Allie is just the sweetest and the piece came out beautifully!
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February 2023 by Rich Coyne
These kind folks fixed my glasses qhen no one else would try and they came out perfect..the next week I tool a brass lock cylinder that had been marred by a wrench..they polished it up so well I can't see any marks..saved our butt at work.cant say enough!
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November 2022 by Lynne Champoux
Scott is lovely to work with, and the designer did a fabulous job redesigning an older ring. The shop is lovely and sparkling, and the staff is welcoming and knowledgeable. It is our go-to jewelry shop!
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October 2022 by Dale Coward
I had a great experience at Browns! I was looking for an engagement ring. Our salesperson was Fantastic. She took the time to educate me about diamonds and to answer any questions I had. She helped me design an engagement ring that was unique and within my budget. My wife was amazed by the design and quality of the ring. I highly recommend Browns for anyone looking to Get the Highest quality Jewelry - Dale
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August 2022 by Haley Cunningham
I had a set of four engagement rings resized here, each with many small diamonds. I was warned beforehand that we're any of the diamonds to become loose during the resizing, it would be $15 per diamond to put them back in. I was also told that it would take around four weeks as the jewelers we're very busy with orders. Not only were Brown Goldsmiths able to get the rings finished early for our engagement party, but not a single diamond came lose during the resizing process and the price was exactly what was estimated! We could not be happier with the way that the rings came out! Thank you!
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September 2021 by Katia Kiefaber
I LOVED working with Brown Goldsmiths, and specifically Sue Hughes. I came in with my partner looking to find an engagement ring for her and Sue was amazing. She is so friendly and sweet, she walked us through lots of different options in our budget, and pulled a special Spinel gemstone from the back that was GORGEOUS that we ended up using for the ring! In all communication with her, she was incredibly responsive and enthusiastic. I could feel genuine excitement from her about the ring and our engagement and it made the whole process feel so much more special. Finally, my partner and I were nervous about being a LGBTQ couple looking for rings (the wedding industry can be slow to welcome LGBTQ people) and as soon as we got into Brown, we felt immediately welcomed and just like any other couple looking for a ring. That really made a huge difference. Overall, an amazing experience and I'd highly recommend working with Brown Goldsmiths!
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August 2021 by Jonah Levy
I came here with my grandmother's ring that was gifted to me. They were very friendly and transparent. This ring has a lot of sentimental value to me, so I knew I couldn't just go anywhere to get the job done right. To be frank, I was procrastinating because I was nervous. I used to wear it on a necklace and it had clam shelling and it looked as if someone bit the ring. They were measured my finger and brought it up to the jeweler to see if it was able to be sized up to an 8. They told me a quote and when I checked out there were zero unpleasant surprises. It looked better than when I got it. I was actually going to go to another location, but I felt more comfortable with them. When I was looking around they're never pushy and are extremely knowledgeable about their products. They really make you feel valued. They have one of a kind pieces.
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July 2021 by Georg Syphers
After purchasing the perfect benitoite stones for my fiancee's engagement ring direct from the mine, getting them set in platinum was the next step. Brown Goldsmiths was the clear choice, local to us, professional, and with the experience necessary to set our softer rare stones in the custom ring. The finished product came out even better than the mock up and under the estimate, with the appraisal included for insurance as part of the price. I highly recommend their services.
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June 2021 by Anne Ackerman
Beautiful craftsmanship and wonderful customer service, the team at Brown’s is always a pleasure to work with!
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May 2021 by Harvey Melnick
Best goldsmith and ethical jeweler in Maine!
