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“Edit: after a not so great customer service experience this morning I left a 2 star review. I was disappointed that the small town atmosphere of Atlantic has been making lots of changes and with my husband and I no longer in state I called to get information on the new website, app and contact information. The woman I spoke with wasn’t rude but just seemed to be reading a script and had no detailed information on my questions. I politely said thank you, have a nice day, hung up, left the review and moved on with my day.This afternoon I received a call from a manager at the Topsham branch concerning my review just to see why I would leave a 2 star review as a 10+ year member. I explained the few questions I had this morning and she was amazing about a detailed explanation of all the changes. With us no longer living in Maine that is all we wanted was piece of mind that the credit union who’s values we appreciate are not changing along with all the updates. Thank you for reaching out and clarifying Amanda.”
“I just want to say that I have been with this credit union for 10 years.I've been so fortunate to have dealt with the terrific people at the Yarmouth branch.Tracy, Kim and Jeff have been able to resolve any issue with great expertise,friendliness, knowledge and attention to detail. It has been wonderful to have known them.”
“How awesome is it that a credit union is open WAY past 5 PM during the week and past noon on Saturdays even! TIL 8 PM!?!?! Unheard of! Thank you for making your hours convenient for us working folk! :) Your staff is very friendly and helpful too!”
“Feeling a tiny bit gloomy and blah this morning after a sub-par night of sleep, I went through the drive-thru to make a deposit. Brigham's bright and cheery voice greeted me through the intercom with a happy, "good morning" and instantly lifted my spirits. That type of cheerfulness is always infectious and appreciated.”
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“Great place to do your banking! Friendly, knowledgeable, helpful staff and awesome account perks. I would never go back to one of the big banks with all their fees and impersonal service.”