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December 2023 by lynh ta
I was there in October with my daughter. We are Asian. There were 2 girls working, both Caucasian. Diana insinuated that my daughter had taken the tag off the camisole that she had out on (to try on tops to see how they would look) because she found a tag on dressing room floor. She said, don’t take the tags off the clothes and bring that to me when you’re done. My daughter is 17. Didn’t know what to make of it initially but then checked and she went and told Diana that the tag she found was NOT from the camisole as its tag was still on her camisole (as she had tucked it in). Diana didn’t apologize or anything. Not sure if she was racist or didn’t like teenagers but she was rude and it has still caused my straight A, will be graduating valedictorian from high school in May daughter a lot of distrsss. Will never go there again.
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October 2022 by Britta DeMille
Great sweaters here, fairly priced and nice quality.
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July 2022 by michael donahue
What a adorable and fashionable place to shop for her!!
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February 2022 by Stevi Rodney
Only one staff member working she was rude and made shopping very uncomfortable. She hovered over while trying to shop so I left without wasting my money at such a over clustered shop and cheap material made clothing.
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September 2021 by Nicole Ziemba
Had the best customer service and loved everything I bought!
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September 2021 by Douglas J Skehan
Just plain rude doesn't listen to the customer and what they want very pushy
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July 2021 by Douglas Skehan
Just plain rude doesn't listen to the customer and what they want very pushy
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July 2021 by Lilly B
Staff was friendly and they had great floor set up. Plenty of dressing rooms too
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March 2020 by joanne Galgano
Love this store ....awesome selection...amazing STAFF...❤
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December 2019 by Tammi Easler
We have shopped here several times but on our November 16th visit we had the best sales associate ever. Kerrigan greeted us when we went in and was so helpful and friendly. We have never had such a friendly association in any of the Francesca stores before.
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November 2019 by Penny Inman
great store!! beautiful items and a friendly staff.
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July 2019 by Sarah Michelle
The best customer service! Pleasantly surprised at how friendly & helpful the associates were. They even saved my necklace for me when I forgot it in a dressing room and called back about it hours later. Great location and will be back.
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September 2018 by jyssica boudreault
Store is ok, customer service was ok!
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December 2017 by Älānä Paige
Great, helpful staff. It was nice of them to gather matching pieces for me but I was really just in for a quick stop. It was a little cumbersome. They could perhaps ask next time? They did take my selections as I picked them out to try on which was nice. It's much bigger than the mall store. None of the pants fit my bootie (not that huge - size 10)
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August 2017 by Larissa Savage
Management is awful and associates are obviously miserable. Not a good addition to the freeport vibe.
