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September 2023 by Tristin Clark
It was decent for an outlet store, but I was looking for more of the standard retail for flies and local information that I've become use to from the company
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February 2023 by Dave Halliwell
Called in the store to browse, very nice store. I was greeted by Sarah who was fantastic, helpful and patient. My browse quickly became a spree picking up a few great buys. Brilliant service, look forward to visiting again. Thank you!
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December 2022 by John Mcgovern
grateful for such a helpful sales person yesterday, Sarah I think. She put a smile on my face...
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October 2022 by Amy C
We stopped in this store while we are on a cruise. We found a dog gate that was amazing and bought it because the store employees informed us "they can ship the dog gate home for no additional cost". Well, we paid a ton for a dog gate that has NEVER arrived. The store claims UPS lost it, UPS claims the store failed to provide proof of the item being shipped or a detailed description of the item, therefore UPS will not give us a refund on the item. No one will take responsibility so we have to eat the cost. Do not trust that they will ship items. Take pictures, get proof. The merry-go-round of this debacle is absurd.
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July 2022 by Dunwoody Bells
The Freeport Orvis is outstanding. Both Sarah and Tim were incredibly helpful and kind while shopping there. They helped find the right sizes, provide recommendations, and provide alternatives for shipping.In fact we got their cards and they have been able to help me find items that I might like when I am traveling. I feel welcomed and appreciated. The only complaint I have is that they are not closer to me. It is a go to store when I am in town.Highly recommend.
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June 2022 by Whitney Swann
Had a wonderful shopping experience the staff was very friendly and helpful. They also had very good deals. Definitely worth a visit!
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May 2022 by Mel B
Thank you Jason for ALL your help!!!!!
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September 2021 by BigAngry Mofo
I went to get fly reel. they had no poles or reel . Absolutely no fishing stuff. So sad
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June 2021 by luke griffin
I went to get fly reel. they had no poles or reel . Absolutely no fishing stuff. So sad
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April 2021 by Tom Poirier
Our sales associate, Sarah Keating was very accommodating and knowledgeable during my recent purchase of fishing apparel. Combined with other associates who worked to provide an excellent buyer experience, I'm now fitted with apparrel that will provide comfort and safety to my recreational activity. As a bonus to my investment, I was provided with a fly-tying vice a considerable savings.I will recommend Orvis in Freeport, Maine to anyone who wants apparrel to experience outdoor recreation.
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March 2021 by Jay Burkhart
Great selection for people and dogs. Friendly service.
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November 2020 by Andrew
The girls (women) and guys are great here. Personal touch. Only thing i can imagine that would be better would be a night under the stars in Montana.
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July 2020 by Reggie Poussard Jr
The Freeport Orvis Store in Freeport is awesome !The employees at this store are very helpful and friendly. No need to leave your dog at home or in the truck they are more than happy to have your dog in the store along with you.
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June 2020 by Cara Biddings
We were there today and Jason helped me with sizing on a dog lift and checking out details on a ramp. He went above and beyond and was so kind to my 8 year old son. My family walked out of there and said "that's the best customer service we've ever had!" In addition to the service, their products for dogs are excellent.
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July 2019 by Kelly Dyer
Excellent customer service
