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April 2024 by James Griffin
The location didn’t honor prices on items, general condition of store is dirtier than most food stores.
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December 2023 by Sam Hughes
Expensive but close by. Decent selection
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December 2023 by Bryan Lopez
Great store
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December 2023 by S. B.
Clean and we'll stocked
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November 2023 by Todd Hall
The Rockland store needs an update, shabby and dated. Not great selection as Shaw’s Downeast has.Update 11/23: Wow, someone is listening. Store is being updated, more and better selections, staff is super friendly and helpful. It’s almost all new.
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October 2023 by Lindsey
Doesn't even deserve the one star. Incompetent management, all of whom treat their employees horribly. I'd suggest taking your business elsewhere if possible.
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September 2023 by Leigh F.
I stopped tonight for 2 items and it took 20 minutes to get cashed out. While I understand help is hard to come by; the cashier working could have called for help by simply looking up and seeing the situation . The assistant manager was near by and talking to someone - and not paying attention to the environment around her. She finally jumped on a register when the person she was taking to left. I would have preferred to go to store down the road who has self check out and cost a few dollars more instead of waiting 20 minutes. Not smart Shaws -Better train people and get self check outs: if Hannaford can- you can too.
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September 2023 by Linda Wilkoff
Great food selections in each department. Clean and safe environment.Best of all, Kyle who checked me out was patient, kind, and capable.It was a busy night with everyone rushing to buy before the hurricane.Kyle was efficient and positive.Thank you, management for hiring Kyle.
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August 2023 by Mandee F
The location is convenient, but I believe that to be the one and only positive detail I can share about this Shaws.For starters, the store is always grossly understaffed with not nearly enough registers open. The wait time for the checkout lines run, on average, about 7-10 minutes. I would love to see an addition of self-checkouts for people like me who are often dashing in for a small basket of items.Secondly, I've also noticed that several of my go-to shelf products haven't been restocked at all this summer, and what remains is old and stale. I've found various purchases of mine to be stale at least a minimum of 3-4 times over the past couple of months.At any rate, I'm going to start visiting other grocery stores in the region because it simply isn't getting better. Management really needs to overhaul how this location is operated.
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August 2023 by Ethan Parker
With lots of unnecessary open space, their selection seems to be intentionally relatively small compared to most supermarkets and others in the area.The produce quality is usually pretty good.
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August 2023 by Gordon Heyworth
The absolute worst grocery store. Save time and probably money and go to bow st or Hannaford down the road in yarmouth.Especially to avoid the awful customer service.
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June 2023 by David Bjork
Handy to get to and plenty of parking spots. Typical Shaws Supermarket. They have what you expect a "supermarket " to have. They have a pharmacy within the store too. My only concerns have to do with their customer service and the employee's attitudes. I'm from "away" and I get the impression that every thing is a bother and I'm a fault for not knowing "their" way of doing things.
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June 2023 by Trinity Harmon
So…where did the gluten free section go? I was very pleased with the gf section this Shaw’s had but recently I have struggled to find gf items. As someone that has a strict gf diet, it is much easier to have a strictly gf isle or section rather than looking through every isle. Not even the tags are marked gf!! At least mark the tags, like come on Shaw’s. Not only does a section or marked tags make it easier for us gf folks to find our food, it’s also good to show the NEW items that are now gf. I don’t want to spend the day trying to find the fine gf logo or lettering on each item in the store. Do better!!
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May 2023 by Matt Walsh
It's a Shaw's. What else is there to say? The selection is average but there is consistently not enough registers open. The photo is from 4:30pm on a Sunday. There is 2 registers open plus a an express lane. Go to Hannaford in Yarmouth if you want a better selection and faster checkout.
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May 2023 by Thomas Hall
It's not easy being in retail as of late, and I don't believe it's easy for the good people of Shaw's in Freeport to meet the demands of the day. Simply put, they do their best, which is pretty doggone good. Whenever I ask for a special cut from the meat department, I get a response of, "you bet!" Most everyone there will jump through hoops to meet your request. Put on your best smile, say please and ask for what you want. The people of Shaw's in Freeport will do their best to give you what you want!