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January 2024 by David Lockman
My wife received a Talbots sweater as a gift and it happened to be too small for her. i work in Freeport, so i brought it in for an exchange and the clerk told me that it needed to be returned to a retail store. Confused, I asked what that store was and she said "an outlet". She refused to take the return because "they did not have that product in stock". That is the poorest service I've ever experienced. now we need to travel 25-ish miles farther south to make the transaction. What a total joke.
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November 2023 by Sandra H.
Excellent outlet. I always check the Talbots outlets when I travel and I have to say our hometown Talbots outlet (Freeport, ME) is far superior to all! The help is wonderful, especially Joline, and the selection is displayed in an appealing fashion. They are all so helpful and friendly. Best Talbots Outlet!
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August 2023 by Diane Gutowski
Nice clean organized store. Had a great sale.
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April 2023 by Nancy Gauvin
Sonya was extremely helpful and kind to Nancy and it is appreciated!
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October 2019 by Joan Silva
The staff was wonderful, like visiting old friends, thanks
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June 2019 by A Kelly-Niziolek
Got some great deals. Well worth the trip.
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April 2019 by Roger Brasslett
Pleasant staff, with clothes my wife likes.
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March 2019 by Hedy Blauvelt
They have changed the doors they use so the wind doesn't come into the area where you cash out. I was a little confused and ended up at Coach at first. They have a great sale and the same quality merchandise as always. Spring items are in but I didn't find anything today. Everyone helpful.
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March 2019 by Julie Anderson
Love this store!
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February 2019 by Kelly F.
This outlet is in the relatively new complex behind the Johnny rockets. There is a free parking garage underneath it. I can usually find a lot of basic clothing at this outlet and tend to buy quite a bit each time I go. The service is usually nonexistent until they realize I'm going to spend a lot. I find that super frustrating but i still go! Unlike other outlets, there's usually all sizes and colors available of whatever is there. The petites section is extensive. They also have accessories for sale right when you come in. I don't see shoes often.
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November 2018 by Jim Yeames
Get the elevator repaired! If you are handicapped, dont bother to visit!
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October 2018 by Joyce Pardee
Rude manager; very helpful sales associate. I take my mom there every couple of months to shop because she likes the fit. My mom is in her late 80's and uses a walker. The associate was extremely attentive and respectful of my mom's needs; my complaint is with the manager (supervisor?) who took over to ring up the sale. We purchased items but needed to order something - this woman appeared to be in a bad mood as her attitude was short and unfriendly. She was rude when answering my mom's questions, and the kicker was when she called the neighboring store in Kittery to charge send an item she spent several minutes laughing and chatting with that associate on the phone about personal stuff while my mom stood there awkwardly and uncomfortably waiting, then went back to being curt with my mom! I've had 20+ years in retail mgmt and that was an experience I would have called a “training opportunity “ for sure. Didn't feel the respect
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August 2018 by K McCarty
Great deals with a very knowledgeable staff.
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June 2018 by Jill L.
I love this store. I go every year in the beginning of June. Going up on Tuesday. I leave with wonderful clothing. Quality very good. In fact I am asked all the time where I got what I am wearing. I have only had very wonderful sales persons and great assistance. And best of all incredible prices.
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December 2016 by Marie Stivers
I like this store. The staff was very helpful. However, when I realized I needed a different size I was disappointed to find that the Talbot's closer to me could not exchange outlet buys. So I now need to drive 2.5 hours to make the exchange.
