Cumberland Farms is a family-owned convenience store chain that has been serving customers since 1939 across eight states. The business focuses on providing the best products at the best prices, making life easier for busy people. Customers appreciate the store's convenient location where they can buy a variety of items, including cold drinks from the Chill Zone, hot or iced Farmhouse Blend Coffee, and fuel for their vehicles. Many reviews highlight the friendly and supportive staff who often go above and beyond to help customers. For example, one employee is praised for assisting a customer with mobility challenges by opening doors and bringing items to their car, showing genuine care and pride in their work. The store is generally clean and well-maintained, creating a welcoming atmosphere with a positive vibe. However, some reviews mention issues such as unprofessional behavior from night shift employees, who are sometimes seen hanging out, smoking, or chatting inappropriately at the counter, which can make customers uncomfortable. Despite occasional negative experiences, the overall impression is that Cumberland Farms is a helpful, friendly, and clean store that values customer service and community connection.
I had called and asked if they had a certain item the clerk was very helpful told me exactly how many of what they had that I wanted
August 2025
Janet and I want to recognize Kelsy for taking the time to get us signed up for the Smart Rewards program. She was very pleasant and professional.
August 2025
I have stopped in on a weekly basis lately. Each week the store is getting better and better. The new manger is making great strides considering the awful mess she walked into. She is so supportive of her team working with them trying to make a better store. I would recommend everyone to give this place a chance.
