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December 2022 by RealFightersGym
Fantastic customer service.
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November 2022 by Shelley Burns
The owner Todd was extremely helpful, very knowledgeable.
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October 2022 by David Theis
The product is superb being Arcadia and the shipping time was reasonable. Todd spent time with me on the phone giving me explanation for various things pertaining to needs of my ball python.
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September 2022 by Deni
They're everything that is the best. Best prices, best shipping times, best product selection. I can't praise this company enough. They are nothing but a joy.
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October 2021 by Murray Rose
They're everything that is the best. Best prices, best shipping times, best product selection. I can't praise this company enough. They are nothing but a joy.
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March 2021 by Sarah N Erik Longfellow
I ordered several things and something was not shipped. I called the owner and he told me that a employee should have put “it was not in stock” in other words I payed for something they didn’t have. I then waited another two weeks to get it. He had told me on the phone that he would send something with it for my troubles. He wrote something on the shipping slip about a mug that was not in the package so I asked about it and he said he would send me a mug with my next purchase. I then told him there will not be a next purchase and he said “hahaha fine by me” wow such bad customer service. I feel like I was told these things just to keep me pleased. Clearly there is no communication within there business and if you purchase something be weary they may not have it in hand.
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October 2020 by Vicki Delph Shields
Just received my second order today, everything was again packaged above and beyond plus extra fragile glass stickers and arrived perfect. Thank you for you outstanding customer service!!
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October 2020 by Deb Buss
Sells Arcadia lights that are the best on the market. Has kept my bearded dragons healthy for years. I rescue & get great satisfaction from giving them the best lights, food & love.
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October 2020 by Laura Abrams
prompt shipping great customer service.
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July 2020 by Deanne Juneski
Shipped promptly!! Very happy! Ordered a lot of lights with no problems!! My new go to for reptile lights!
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July 2020 by Ciara Wells
My order was sent to the wrong address and then after it was eventually forwarded to my correct address, the product arrived damaged. When I emailed about the product being sent to the incorrect address I was told "I think there was a reason for it because USPS would NOT take the physical address... so I did what I could sorry. In these times I do the best that I can .. anyway it will probably show up today or tomorrow." Poor customer service all around.
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June 2020 by Trevor Dale Taube
Top notch customer service and VERY good packaging.
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June 2020 by tyler l
Responded to my emails quickly and nicely. Just ordered some products from their store a day ago and they’ve shipped quickly with no worries!
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January 2019 by Deb Buss
I've been buying the Arcadia Mercury vapour bulb got over 4 year. worth every penny. best customer service.
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December 2018 by Melissa Ivey
Super helpful and nice. Awesome products!
