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December 2023 by Tomo Ohano
Gives no Fox Auto.My truck lost its power steering and I was limited to where I could have it towed nearby, so I chose SilverFox based off the reviews and being assured it would be done by the time my family and I returned from vacation. I even called again on Wednesday and was assured once again it would be done by Friday as my family and I were flying out of town and absolutely needed it back the next Monday. So… fast forward to Monday the return of our trip, my wife and I, 3 kids and 6 bags of luggage land back in Bangor. Upon landing I call… no answer. Call again, no answer. Again, no answer. Why not forward the call to your cell at least? So, we hope maybe they are busy and cram the 5 of us and 6 bags into an UberXL and head over to try to reach them that way. No one there. At all. Lights off, no one home. Luckily we had the Uber driver wait so she took us to Dysarts to eat. I called. No answer. Tried alternate numbers. Nothing. As we were supposed to be heading out to Sugarloaf for the week I had to rent a car at $120/day. Well, because of the late start and the storm that rolled in, the roads got washed out, so we got stuck overnight in our seasonal camp in 24 degree weather. I stayed up all night feeding the fire so the others could sleep. By morning I was not a “happy camper”! I called mid morning and they answer telling me they were sick. (Please note the other review in here given the same excuse, take from that what you will.) I tell them I am 2 hours away will it be ready by 12:30? Otherwise I have to pay another day for the rental car. “No, end of day.” I don’t even bother asking the obvious question on why it wasn’t already finished as promised. I told them I wanted it all replaced. If they had to wait on parts that should have been last week. Or call me. One more night in our 20 degree cabin. One more night without sleep. One more $120 rental car. Wednesday comes, at least the roads to sugarloaf are open so I take my family to the warmth and showers of where we were supposed to be staying the last two nights. I call on the way once again to see if it would be finished by 12:30 or if I need to once again pay for another day of rental car. Guess what? Nope. Not gonna be finished. End of day they tell me once again. So Thursday comes it’s finally finished. So, as my family enjoys their day on the slopes, my non-refundable lift ticket goes unused. I head over to drop off the rental car and Uber over to SilverFox. I ask them if they could apply the 10% discount they advertise on their website for a good review. (Evan, the mechanic did a good job was thorough and very nice). Todd the owner replies “You can use that on your next visit.” Hahaha ya okay Todd, go Fox yourself, after:$500 for rental car$200 in extra Ubers$150 lift ticket$XXX.XX for staying awake 2 nights stuck in our 20 degree camp — you can’t even do 10% off? Not a Foxing chance buddy. So here’s the full review. -20 stars if I could.Plus, they waited til I got there to tell me they charged additional 3.9% to use a credit card. I have never before left a negative review, but I felt the need to warn others as I had chosen them partially on the reviews. Stay away.
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December 2023 by Thomas O.
GivesNo Fox AutoMy truck lost its power steering and I was limited to where I could have it towed nearby, so I chose SilverFox based off the reviews and being assured it would be done by the time my family and I returned from vacation. I even called again on Wednesday and was assured once again it would be done by Friday as my family and I were flying out of town and absolutely needed it back the next Monday. So... fast forward to Monday the return of our trip, my wife and I, 3 kids and 6 bags of luggage land back in Bangor. Upon landing I call... no answer. Call again, no answer. Again, no answer. So, we figure maybe they are busy and cram the 5 of us and 6 bags into an UberXL and head over to try to reach them that way. No one there. At all. Lights off, no one home. Luckily we had the Uber driver wait so she took us to Dysarts to eat. I called. No answer. Tried alternate numbers. Nothing. As we were supposed to be heading out to Sugarloaf for the week I had to rent a car at $120/day. Well, because of the late start and the storm that rolled in, the roads were washed out, so we overnighted in our seasonal camp in 24 degree weather. I stayed up all night feeding the fire so the others could sleep. By morning I was not a "happy camper"! I called mid morning and they answer telling me they were sick. (Please note the other google review given the same excuse, take from that what you will.) I tell them I am 2 hours away at sugarloaf will it be ready by 12:30? Otherwise I have to pay another day for the rental car. "No, end of day." I don't even bother asking the obvious question on why it wasn't already finished. One more night in our 20 degree cabin one more night without sleep. One more $120 rental car. Wednesday comes, at least the roads to sugarloaf are open so I take my family to the warmth and showers of where we were supposed to be staying. I call on the way once again to see if it would be finished by 12:30 or if I need to once again pay for another day of rental car. Guess what? Nope. Not gonna be finished. End of day they tell me once again. So Thursday comes it's finally finished. So, as my family enjoys their day on the slopes, my non-refundable lift ticket goes unused. I head over to drop off the rental car and Uber over to SilverFox. I ask them if they could apply the 10% discount they advertise on their website for a good review. (The mechanic did a good job was thorough and very nice). Todd the owner replies "You can use that on your next visit." Hahaha ya okay Todd, after: $500 for rental car$200 in extra Ubers$150 lift ticket$XXX.XX for staying awake 2 nights stuck in our 20 degree camp -- you can't even do 10% off? Not a Foxing chance buddy. So here's the full review. -20 stars if I could.
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November 2023 by Dana Windward
Great work done on my car
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September 2023 by Tim Van Sickle
Evan and the folks at Silver Fox Auto helped me out a lot when I really needed it. They got me in right away and gave me a fair price for the work they did. I’d highly recommend.
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August 2023 by Everett Dearborn
Extremely helpful in a moments notice, broken brake line on a vehicle, took it in at closing time to fix it. Friendly and professional people there. Would recommend to anyone. Reasonable rates too
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July 2023 by cbryant9542
Fair and honest
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July 2023 by John Negron
People work with you and then go above and beyond that's what it's all about making money and helping people at the same thank you
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May 2023 by Seth Malcolm
DON NOT RECOMMEND
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May 2023 by Seth K
DO NOT RECOMMEND...wife scheduled an appointment last week and they had to reschedule cause they overbooked cause secretary had food poisoning.. they offered a 10%off discount and booked her for the following week today 4-24-23 at 8am ... we get there and they say the mechanics had food poisoning she also stated she was gonna call us but never did before our scheduledtime... seems very lazy and not very trustworthy and thats 2 things u dont want in a business
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May 2023 by Jeff Bishop
Stopped in for an oil change and tire rotation; was in and out in no time, exceptional service with a great staff!Service: Oil change
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April 2023 by Jaric Fontaine
"I recently had some work done on my truck at Silver Fox Automotive, and I must say that I was extremely impressed with the quality of their work. From start to finish, the team at Silver Fox was professional, knowledgeable, and dedicated to making sure that my truck was modded in a way I desired.When I first brought my truck in, the staff at Silver Fox took the time to listen to my concerns and thoroughly inspect my vehicle. They then explained to me in clear detail what needed to be done and provided me with an accurate estimate of the costs involved.Throughout the process, I was kept informed of the progress and any additional issues that arose. The team at Silver Fox was always available to answer my questions and address any concerns that I had.When I picked up my truck, I was blown away by how well it the brake controller was installed. The work was done with great attention to detail.The staff even took the time to walk me through what had been done and offered some helpful tips for the use of the brake controller.Overall, I would highly recommend Silver Fox Automotive to anyone in need of truck repairs or maintenance. Their expertise, professionalism, and commitment to quality work are truly impressive, and I will definitely be returning for any future truck needs. Thanks, Silver Fox!" Thanks Todd!Service: General repairs & maintenance
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February 2023 by Yhan
I highly recommend Silver Fox Automotive. The Technicians diagnosed my car quickly and didn't waste time solving the issue. Shop is organized and they have a great structure in place. Thank You!Services: Electrical
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January 2023 by Anthony Cerini
Todd and Frank did an AMAZING job, excellent customer service, fair pricing, good scheduling and very mechanically knowledgeable 10/10 coming backService: Electrical repair
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January 2023 by Sheldon Crawford
I gave them a call and didn’t even need to schedule an appointment, showed up with my truck and they squeezed me right in, they have fair prices, amazing customer service and do great work. 10/10 will definitely be going back!!Service: Auto exhaust system repair
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August 2022 by Jessica King (Ryyuki)
The owner help me fix my jeeps tires they are the bestServices: Tires
