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November 2023 by Jun Song
I'd like to express my sincere gratitude to The Shop Inc. Ryan's excellent communication skills ensured a smooth process, listing and addressing all my car concerns. Special thanks to Hobbs for flawlessly fixing every request—I'm highly satisfied. Their thorough car examinations even caught my overlooked wiper issue. Overall, a five-star service that I truly appreciate. Thank you for your excellent and reasonably priced service.Services: General repairs & maintenance
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November 2023 by Maureen Robinson
Great communication with updates. Always willing to help even when they are very busy. It’s hard to find trustworthy and reliable mechanics nowadays but these guys are the real deal.Services: Tires
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November 2023 by JOSEPH SAUNDERS
After a not so good experience with my N-Frontier at a dealership I researched an alternative auto maintenance business. Couldn't have found a better place to have my truck serviced in the whole state of Maine. I now believe it is in "good hands".Service: Vehicle safety inspection
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October 2023 by Nicole Dejewski
Dealing with the shop was a pleasure. I spoke with Frank initially and he was able to get us in very quickly (unlike most local mechanic shops). The timeline that he gave us was exactly what we got. He definitely took care of us and made sure our vehicle was where it needed to be for our family. This will definitely be our place to go for future vehicle needs.Service: Brakes
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October 2023 by Heather Lollar
Ryan and the crew at The Shop were great! We took our vehicle to get a once over to ok it to flat tow behind our RV. They pointed out what needed to be repaired for safety, scheduled and repaired in a timely manner. They found a couple other issues but walked us through it all! We also asked them to do a few extra routine services as well. I would highly recommend this shop for having professional and friendly service!Services: Auto A/C recharge
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October 2023 by Joey Peyton, PhD
I have use them to take care of my F450 for the last few years after getting cheated by another company. They have proved to be dependable, trustworthy, and accommodating to my difficult schedule. I will continue to use them and recommend them to all who are in need of truck service.Services: Tires
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October 2023 by Kathie Smith
Most professional, courteous service! Repairs were completed ahead of schedule for less than originally estimated. I was provided with timely updates and notified immediately when my car was ready to be picked up. The Shop will be getting all my repair business!Services: Tires
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August 2023 by Matthew Mountain
Great experience working with the Shop. Ryan and Josh in the front are very knowledgeable and very helpful throughout the whole process. Also Ben who cleans the vehicles does a phenomenal job. Highly recommend this company.Services: Tires
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August 2023 by Patricia Henderson
I had my brakes and rotors replaced. The service was speedy and efficient. Ryan took the time to explain everything they were doing. I would definitely go back here, but hope I don't need to anytime soon.Service: Auto brake replacement
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August 2023 by William Lancaster
I called the Shop, told them what I needed,they made the appointment,they got my camper in did all the work ,I would definitely recommend them to anybody,they are very polite and eager to take on the next project
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August 2023 by Jim McCoy
I stopped in to see when I could get an inspection after noticing mine was 4 months overdue. I was greeted with a smile from a very polite lady in service. She asked when I would like to have the inspection. With hesitation, I asked if there was any way to get it today. She checked and got me in within 6 hours!! I know this is not the norm because of how busy they are, but with the way they treat their customers, I'll definitely go back. Great job!!!!
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July 2023 by Rhea McQuillan
The level of integrity and attention to detail, while always getting the job done right, is what keeps me coming back. The level of customer service is far superior to anyone around.Services: Tires
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July 2023 by Hube Embelton
I called last minute and they bent over backwards to help me out. I arrived for service and was greeted by friendly, professional, understanding staff. I couldn't have had a better experience. This is a 6 star business but could only give them 5. This was my first business but it definitely will not be my last. Thank you for the prompt, friendly, courteous, professional visit.
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July 2023 by b woodson
Thank you for your great service. It’s very clear that customer satisfaction is very important to you. I know I can always depend on The Shop to offer a fair and honest evaluation of the work that needs to be done to keep my car running smoothly.BWServices: Air & cabin filter replacement
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June 2023 by Calene Greenhalgh
Love it here! We have been here several times. Could not ask for a better shop to get any service for your car. Friendly, very knowledgeable and quality workmanship. Ryan is great.. we will continue to support this business.Services: Tires