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October 2025 by Lynda Fournier
Hilltop Collision is a great place to have work done! They are quick, do a great job and return the vehicle spotlessly cleaned!
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May 2025 by Kevin Reardon
Hilltop Collision has been an absolute nightmare to deal with.
My father was already in a very stressful situation. He had to move under tight time constraints. After finally finding him a new place to live and moving all of his belongings, he made one last stop at a grocery store in Livermore Falls. When he came out, he discovered his car had been stolen. Shortly after, we were informed that the vehicle had been involved in a hit and run accident and was later recovered by Hilltop Collision two days later.
My father had several personal belongings in the car, including mail, family photos, his clothes, and other essential items. Despite this, Hilltop Collision refused to let us retrieve any of his personal belongings even after we drove over two hours to the facility. We offered to sign over the title to the car in exchange for just a few of those personal items: license plates, insurance documents, photos, and clothing.
Under Maine state law (Title 29A Sections 1851 and 1854), vehicle owners are legally entitled to recover personal property from a towed or impounded vehicle. Regardless, the staff at Hilltop Collision refused. The woman we dealt with was not only unhelpful but also rude, condescending, and even laughed at us. That type of treatment is disgraceful, especially given the hardship my father has been going through.
He has had one of the hardest weeks of his life, and having his car stolen was bad enough, but to then be denied access to his own belongings by this company was just inhumane.
I strongly advise against doing business with Hilltop Collision. This experience was horrendous from start to finish.
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August 2024 by Brooke Tracy
I had a great experience! Never had to wait for someone to pick up the phone always was polite! No extra fees after the quote! I was shocked when I picked up my car and it was deep cleaned on the inside too! My car looks brand new!
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August 2024 by John Atlas
Unless your insurance is paying for it don’t go here. Estimates are a joke as mine was more then double once said and done. They only fix what they want to it seems as I still have check lights on. I wouldn’t recommend this place if your paying for it yourself.
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June 2024 by Steve Hall
U get a 5 star service from hilltop collision center
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March 2024 by Richard Carpen
Unfortunately, I had to take my car there for work. I got hit by a chunk of ice. That came off the top of a box truck.
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February 2024 by Billie Groves
Just in it for the money. Just literally wanted my glasses the day of my accident.
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February 2024 by David Shultz
Hilltop recently completed body work on one of our cars. They work efficiently and staff are always friendly. Our auto mechanic told us they are the ones to use to get the job done right, and I'm glad I listened to him.
The car came back looking better than it had in ages, including the interior they so nicely cleaned.
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January 2024 by Tami Anne Antieri
Took my info and copied my registration, months ago. No Responce!!! Never called with a quote either, as stated they would. Not a very professional response. Ironically, this place was recommended to me.
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January 2024 by Edith Seward
I highly recommend Hilltop Collision Center. They got me in sooner than expected and did an excellent job. PLUS my vehicle was cleaner than it had been in years!! Awesome!!
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August 2023 by Lisa F
After an accident, I called Hilltop Collision to have the car repaired. I know it's going to take weeks before they can get to it, but I know it will be done right. Barbara was super helpful and patient with me as I sorted through the insurance process to get the car there.
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May 2023 by lafingman 0 (lafingman0)
received a tow on a Sunday evening from them after my insurance company failed to get in contact with anyone on thier own. it was a great, speedy, professional and yet down to earth experience. would call again for towing service.
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April 2023 by Antonio DeSanctis
They do top notch work and are great to with!
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March 2023 by JC Wilbur
Excellent service and impeccable work! This shop is the absolute definition of professionalism and customer service. If I'm unlucky enough to require their services again, I'll be happy to know that they will do the job right.Service: Body & Trim
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February 2023 by Valerie Lekanoff
Very nice and helpful. Was in a bad accident she treated with care.
