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October 2023 by Elena Zajechowski
I wholeheartedly recommend Autoworks in Kittery. They literally might have saved me from an accident. Despite being issued an inspection sticker from a service department in York, my car was unsafe to drive. What the other mechanics failed to notice (the very obvious cracked coil springs), Autoworks did all the repairs needed and ensure the car was safe to drive. Thank you for your courtesy and service.
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September 2023 by Kevin F.
We have been using Autoworks for the last decade since moving to Maine and they are absolutely the best and most reliable automotive service we've experienced. They are responsive and provide guidance on the best options for repair and other other maintenance issues. We no longer rely upon the traditional dealership service departments for our vehicles. Autoworks is reliable, reasonably priced and helpful in managing our vehicles over time. They are the best in our experience...
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September 2023 by Bill Arsenault
I got an oil change and the experience and customer care was perfect. Great job! I'll be sure to consider Autoworks should I need other services.
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August 2023 by Damen Luy
Couple months ago I came into this shop for an alignment on my BMW after being referred here by another shop. Well I go to pick it up and by god was it the worst alignment I have ever gotten. They said they were unable to align the front end properly, after $4500 of brand new suspension parts and couldn’t even explain why. So they still charged me the $120 for an alignment that shouldn’t have been driven on. After a 15 second google search, I figured out how to fix the camber issue myself in my driveway without even jacking the car up. Well they call me a couple days later and ask how things are going. So I tell them and they tell me to bring car back. So I drive the 45 minutes back there just to be told that their tech can’t do it today. This is all while I’m trying to get the car ready for a 4000 mile road trip. All said and done I took my car to VIP tires and they got the alignment where it should be. This shop is a joke for a shop that “specializes in BMWs.” If I could leave negative stars I would.Service: Wheel alignment
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August 2023 by Julie K.
Our car broke down on 95 on our way home from a road trip. I called to see if we get it towed to them and they were friendly and upfront about how busy they were. We needed massive repairs and Noah was extremely communicative with my husband about everything going on with the car. After all was said and done when my husband went to pick up the car it made it the 8 hour drive home without any issues. Noah made a stressful situation manageable. Nothing but good things to say about this shop! Even our tow truck driver said it was the best shop in the area!
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August 2023 by Michael OKeefe
Great service. During a routing oil change other problems were found. The team at autoworkers informed me and then were able to quickly perform the repair.
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August 2023 by Eliot Johnston
I brought my car here after it broke down and they were very helpful and prompt. They got the repair done and then the check engine light came on again the same day and not only did they take the car back right away to diagnose and fix that, they gave me a small discount for that final fix.Service: General repairs & maintenance
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July 2023 by Judy P.
I brought my car there 4 times and they were never able to resolve the issue. They managed to charge me $8k and never fixed the problem. They said the work was guaranteed and that they would follow up. They did not. I wrote a letter to the owner and received no response.
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June 2023 by Meredith Gay
I made an appointment here as it was close to my work and I could walk back and forth once my car was dropped off/done. I went in for a simple oil change/inspection which cost me $105 (not unreasonable). They told me I failed my inspection due to my tires needing to be replaced (i was expecting this). They quoted me almost $1,000 for tires, Mount and balanced. I told them to hold off and I wanted to shop around on my own. They told me once the tires were replaced, I could come back and get the sticker within 30 days since I paid for it anyway.I found tires on my own and called back to ask a price on mounting and balancing. They told me it was $29.95 a tire ($120 for all four). I made an appointment and they told me I should also have an alignment done which would be another $120. I made the appointment and dropped my car off at 7:30am. I had not gotten a call by 4pm so I called to check on it. They told me they didn’t have time to do the alignment but could get me in the following week for that. I went to pick up the car and they tried to charge me $175 for mounting and balancing after they told me it would be $120. I refused to pay the $175 and they ended up charging me the $120. I made an appointment for the following week for the alignment to get done. As i was driving home, I noticed they never put my new inspection sticker on my car which now has the tires I needed to pass inspection. I called immediately and they told me they’d throw it on at my next alignment appointment.Alignment day comes and I drop it off again at 7:30am. J called around 4pm because again, no call to let me know if it’s ready or not. They tell me it’s ready and I can come get it. I go to pick it up and the guy tries to charge me $165. I asked what that included and he said the alignment. I told him that they quoted me $120 for an alignment TWICE. He then said “okay, $132.95” and j asked what that included and he said the alignment and the inspection sticker. I told him that I’ve already paid for the inspection sticker at my first appointment and just needed the sticker since I came back within the 30 days. He dropped the price to $120 and I went out the door. As I walked to my car I noticed that my car still didn’t have a new inspection sticker. I went back inside and they had someone come out and do it but I shouldn’t have had this many issues and had to come back so many times.I will take my business elsewhere next time!Services: Tires
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June 2023 by Maverick Hill
Stopped in for a suspension check. Luckily everything checked out, so it was a quick visit for me.Every staff member greeted me with a friendly “Hello.” Clean, quiet office. Sodas/water in the waiting area. Nice to have this local option to service my Beamer.
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June 2023 by Amanda Carlson
If I could write a love letter to autoworks I would, and I would send the biggest bouquet of flowers I could find. They were our saving grace this morning. Last night driving up to the northern most part of Maine from Massachusetts, We noticed that our truck was leaking oil aggressively. We ended up getting a motel and googling a repair shop. My fiancé took our truck to auto works this morning, before they opened. He was greeted by Ian and a few other gentleman who were just arriving to work.He explained our situation, and Ian was more than happy to assist. Ian went above and beyond to help us out. My fiancé said they were nothing but courteous, professional, and very friendly, and we could not thank you all enough. We are now able to hit the road and continue on our road trip to our daughters graduation. A big thank you isn’t enough to express our gratitude.10/10!
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May 2023 by Sal Baduch
The guys at Autoworks were fantastic. They did an awesome job of explaining all the issues with my car and then suggested solutions. Very trustworthy shop with reasonable prices. I would like to thank David, Ian, and the rest of the crew again. Great communication and service.Service: Electrical
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May 2023 by Vincent Snyder
I went in for general maintenance on my truck and got way more. The best service manager in the business, plus the guys in the shop provided me with professional services. Very happy, and I would recommend anyone else to visit this business. Thanks again gentlemen. Be Blessed. Vincent SnyderServices: General repairs & maintenance
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May 2023 by Al Mc
I would absolutely recommend Autoworks for repair of your car.They are HONEST, CARING, POLITE, and Professional! It is hard to find these qualities in any business these days, but Autoworks has earned these accolades. Thank you Ian, Dave, and Noah!Services: Steering & suspension repair
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April 2023 by Ala Reid
AutoWorks is very professional and they do a good job. I feel confident leaving my car with them. However, under the new ownership, the prices seem to have gone up a lot.Services: Tires
