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September 2023 by Power Chic Fit
There were at least 4 people there. Not one seemed interested in helping my boyfriend and I. We bought stuff in another store. I gave two stars just because I love Kate Spade, and I own quite a few pieces.
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June 2023 by Laura Paladino
Wow! What a terrible experience AGAIN. Today 4-5 girls working at 4:30pm or so all cleaning (swiffer, windex etc) and none greeted me but greeted all other customers coming in (2 or 3)They asked others if they needed help etc. and ignored me. I put back what I was going to purchase and upon leaving the store the clerk cleaning the door didn’t say thanks for coming in, bye, nothing. No acknowledgment that I was shopping in their store. So cold and unfriendly I am guessing they don’t work off of commission. I guess they were assuming I’m not there to spend money or can’t afford it. Same experience a few weeks ago when I bought something so I won’t be returning. What a low end experience!
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June 2023 by Joe C
My wife loves it
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May 2023 by Allison Perreault
I absolutely love Kate Spade products but this was possibly one of the most obnoxious experiences I’ve ever had in a retail store. The staff reminded me of essentially high school mean girls on steroids. Even made a joke that was not so quiet about my mom who I was out shopping with (the day before Mother’s Day no less). It was so bad that I put back what I was going to purchase and we left the store. I have never been more disappointed in a shopping experience.
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March 2023 by abbe w.
Nice and quiet in the store, I was the only one there. I bought the bag I wanted, check out was quick and easy. Staff was kind, couldn't really ask for anything more.
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August 2022 by Kelly Butler
Sales staff were a bit pretentious, bought a couple of things with zero interaction with any staff other than paying
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May 2022 by Becca Raychard
Amazing staff and store! I always have a fun experience at this location! Staff is very attentive and very helpful. They always go above and beyond and it makes for a beautiful shopping experience. Great selection too! Highly recommend!
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March 2021 by ashanty p.
The staff is terrible here, working retail myself and advocate for all people, the customer service at this specific location is unbelievably horrible. My family and I shop at Kate Spade all of the time as we approached the store their was no welcoming for us in anyway everyone looked at us like we were inferior to them being Latino. I was interested in a black stone ring and as I looked to see if their was any more sizes the oldest employee rapidly approached my family and I and rudely told us that we cannot look at anything in the drawers that it is for "back stock" but yet for sale. I let her know that herself and her employees need to put signs up and learn to speak to customers if they don't want anything to be touched. She rolled her eyes continued to speak under her breathe and walked away. These ladies need to do better if not this location is going to go down hill due to the lack of sales they will have. Customer service is key when it comes to working retail and assuring that every customer would like to return.
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November 2020 by Lori F.
This store is awful. I will never shop at Kate spade again the staff is extremely rude and unprofessional! I was shopping there with my 2 year old grandson. He was being a 2 year old. Not bothering anyone. One worker was playing with him. Mind you I've been in this store 3 times over the weekend and this was the first issue. When a young woman dressed in a suite came to me and was trying to rush me out of the store while I was Christmas shopping. She said are you done shopping yet? Who asks this kind of a question to a customer Christmas shopping ? I said no I have a few more things to get. She walks over to some and complains about my grandson, which I can hear so. I asked her is there is a problem and she says can you control him! Are you kidding me ? Who says that to anyone shopping with a baby especially at an outlet! So I ask for a manger who refused to provide me with any information from corporate. She told me to google it! I asked her for her last name and she said it wasn't my business! Really this is the way you speak to customers? I shopped Kate spade all the time! I will never shop there again . This is not Nordstrom's it is an outlet! If children are not welcome they should have that posted!
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October 2019 by Linda Ford
Had a great visit whilebi was there on vacation.
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July 2019 by Karen Murphy Coultas
Something for everyone
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June 2019 by Scott Davis
Great place to do all your shopping, large complex with multiple buildings
