New Balance Factory Store Kittery is a sportswear outlet that offers great value for footwear, apparel, and accessories. Customers appreciate the friendly and helpful staff, with several reviews highlighting exceptional service from employees who are knowledgeable and professional. Shoppers often receive personalized advice, whether it’s about running shoes or finding the right fit for their feet. The store provides a clean and welcoming environment, making shopping a positive experience. Although some mention limited sizes in certain shoes, many find suitable options and leave satisfied with their purchases. The staff’s dedication and willingness to assist, along with the store’s clean setup, make it a recommended destination for footwear needs. Customers also share their enthusiasm for new shoes that fit well and improve comfort, praising the overall shopping atmosphere and service quality. Overall, New Balance Factory Store Kittery stands out as a store with friendly staff, good selection, and a focus on customer satisfaction.
I was helped by a young man named Blaze. I was there for quite a while and Blaze was really nice about it. He helped me process an online order for delivery. I walked out with two pairs of sneakers.
May 2026
A young man named Blaze helped me find exactly what i needed and was very respectful. Very hard to find employees like this nowadays!
December 2025
Excellent customer service! I can't say enough about how welcoming and helpful the staff were. I also got a buy one get one half price on a couple pairs of running shoes.
