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January 2024 by Michael Therrien
I recently had my front controls arms replaced here. They did a great job in a timely manor. I also found the workers / owners to be very friendly and knowledgeable. 5 stars.
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October 2023 by Nathan Hack
Amazing people, appreciate the guys here this morning getting my car back on the road on short noticeWill definitely keep this shop in mind for future repairsService: Tires
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October 2023 by Emily Moyers
Berube's has the best customer service in town for car repair. I've been to many local shops in the area over the years, looking for a mechanic I can trust. I stopped looking when I found Bob's place. Repairs needed are explained in ways that a customer can understand and no unnecessary repairs are ever recommended. The owner, Bob, is kind and empathetic. All around, this shop has everything a car repair customer could ask for.
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September 2023 by Brittany Noyes
Went in for an inspection. Told them upfront there was a screw in my tire. Rather than look at the tire first to see the screw was to close to the side wall to remove. They did the inspection then looked at the tire. Charged me for the inspection anyway. It would have taken 2 seconds to look at the tire first and say they wouldn't be able to do the inspection. Won't be returning.
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September 2023 by Alex
This place over VIP any day. The mechanics actually know what they're doing here. Prices are reasonable.
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July 2023 by Avery Ashley-Winsor
Every visit I have had to Berube’s from inspection to needing my car fixed, they have been personable, professional, honest and very helpful in explaining what is happening with my car. No one wants anything to be wrong with their car, but I know when going here that they’re a place I can trust and that they have my driving safety in mind.
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July 2023 by Robert Keller
Luckily I don't have to go very often, but when I do, I am very happy with the service. They are very fair and honest. There are other places a lot closer to my home, but I still go to Berube's.
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March 2023 by Shadia Abdulahi
I came in short-notice to get my state inspection done, and found out I needed a new headlight and tires as well. Bob squeezed me in despite them being full on appointments, and Randy was wonderful. I definitely recommend this place to any and everyone - great first time experience with a state inspection lol :)Services: Tires
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March 2023 by Karissa Bard
Had radiator replaced. It made all the difference in the world. Bob was very kind. Will be going back any time I need to. Thank you!!!
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January 2023 by Carlos Gonzalez
Never had an issue come back after taking the car to Bob. Great service
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January 2023 by Lynn T.
I am new to the area and a coworker recommended BERUBE's. I am really impressed with the customer service and how the owner gave me an estimate and helped me come up with a plan on what I need to get repaired and in what order it should be done. I am definitely impressed and will refer coworkers and friends to this garage.
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December 2022 by Ian Teague
Sent my daughter for an inspection, mount 2 tires, and put in a headlight bulb she purchased. She was charged $62.50 to put in a light bulb. A quick Google search shows this "project" takes a few minutes. The invoice stated it took them 30 minutes. Inspection failed for a minor manifold oil leak, which i was aware of. This is not a requirement of Maine State inspection. Severely disappointed. I've had service there before myself. This is why I sent my daughter. I trusted them. I rarely offer reviews and never left a negative one, but this was a con and intentional manipulation of an uniformed young woman. All this two days before Christmas.Update12/23/22. I called Bob to discuss my concerns. My thoughts would that he would see the error in the time calculation for the bulb. His response was, "well after the fact sometimes we wish we wouldn't have made certain decisions, but she signed for it".Bob also could not explain to me where the failure to pass inspection fell under the Maine Motor Vehicle Inspection Manual,section 170.1. This occurred after he explained to me that they did not actually check out the manifold, and that is what the question mark on the invoice meant.I am willing to pay high rates for good service. What I am hoping to communicate here is the need for accountability and honesty. In my opinion, given the facts I laid out, my daughter did not receive that. It is a good lesson on how to question as a consumer.
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November 2022 by Ty Flowers
Bob is the worst mechanic I've ever dealt with - You should absolutely stay far away. He adds random services to the bill at outrageous prices, refuses to explain them when asked, the parts he sources cost 300% more than anywhere else, the labor cost is high to begin with ($125/hr) and padded with fake hours. He "performs services" without getting confirmation that you agree to them, then threatens to steal your car if you don't pay in full immediately. For example -- $350 to flush the coolant in a radiator --something that costs $50 to $100 at an honest place -- performed without consent, and threatening to hold your car hostage unless you pay -- Great way to run a business!He also lies about how long it'll take to have your car serviced. I scheduled a drop-off a week in advance for very low-level diagnosis and repair, and didn't receive an estimate until FOUR DAYS LATER. He's not anyone you should ever trust to diagnose your car problem, or anyone you should ever trust to fix it. Dishonest, rip-off, scumbag mechanic.Services: Auto engine diagnostic
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November 2022 by Teena Guerrette
I highly recommend Berube’s for all your car repairs. They go above and beyond to make sure their customers are driving a safe vehicle.Services: Wheel alignment
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September 2022 by Rikki White
I called bob last minute on Friday because the garage I had an appointment with backed out and I was upset due to driving my family to Florida Sunday and I wanted to make sure my car was safe, fluids and filters checked, tires rotated. I even needed a time frame Saturday and bob and his team made it happen. Not to mention he had his employee sweet Margaret bring me home. She was very kind and I enjoyed my morning conversation with her. We’re new to the area and will definitely be using bob and his team. He communicates quickly I am very appreciative of everything they did and do. Thanks guys and Margaret.Services: Wheel alignment
