“Service after the sale is what sets Rainbow apart!
I couldn't be happier with my decision to buy my bike from Rainbow. Earlier this year I purchased a bike from them, and recently I hit a nasty pothole that damaged my rear wheel beyond repair.
I stopped by the shop expecting to leave my bike for a while, but Ben asked if I had 15 minutes to spare. A few minutes later, Ben and John had installed a temporary wheel so I could keep riding while my replacement is on order.
I was genuinely surprised to walk out with my bike instead of leaving it behind. That's the kind of customer service that keeps people coming back. Thanks, Ben and John, for going above and beyond! Highly recommend Rainbow to anyone looking for a bike and outstanding support after the sale.”
“What a great place! Jimmy, Jason, Oscar, and Mrs Roy (?) at the front counter were a pleasure to meet and work with. Did an amazing job with my bike. They did it fast, and at a very fair price. Family owned, honest, technically competent, friendly, and love what they do. What else could you ask for?”