“Service after the sale is what sets Rainbow apart!
I couldn't be happier with my decision to buy my bike from Rainbow. Earlier this year I purchased a bike from them, and recently I hit a nasty pothole that damaged my rear wheel beyond repair.
I stopped by the shop expecting to leave my bike for a while, but Ben asked if I had 15 minutes to spare. A few minutes later, Ben and John had installed a temporary wheel so I could keep riding while my replacement is on order.
I was genuinely surprised to walk out with my bike instead of leaving it behind. That's the kind of customer service that keeps people coming back. Thanks, Ben and John, for going above and beyond! Highly recommend Rainbow to anyone looking for a bike and outstanding support after the sale.”
8AM - 7:30PM
11 S Main St, Sherborn
Bicycle Shops
“I've been a very happy owner of a Honey Allroads titanium since purchasing the bike from Ride Headquarters in January 2018. Before then I was a regular on the shop's group rides, and had demoed the Allroads and loved it, but hadn't made a decision to purchase. Patria knew I was a little price sensitive, and was respectful of my budget. I was able to ride a demo bike on a mixed terrain ride and a road ride before deciding to purchase.After making the decision to purchase, we communicated on component choices including wheelset.I have been very happy with the Allroads Ti since making the purchase. It is truly an "all roads" bicycle, and I ride it on my 21-mile commute with a rack and fenders when needed, on 100+ mile road rides, and mixed terrain events like D2R2 and Rasputitsa, and it performs flawlessly. They offered a free tuneup within a year of purchase to help ensure my bicycle continued to perform as flawlessly as when I bought it.The Ride Headquarters shop, like its sibling shop Ride Studio Cafe, is a center of the cycling community in the area. Patria and Rob have made great efforts to organize cycling events like weekly mixed terrain, road and mountain bike rides; annual events like Honey 100 and Adventure 500; and offer the space as a meeting place for other group rides. They go the extra mile in all aspects of being a great local bicycle shop.”
“Jason totally took care of our bikes top to bottom replaced most of the gadgets on my bike,,,, excellent craftsmanship on the repairs,,, the bikes are tight 👍💪🤟 I've been coming here since 1983,,,, same spot 😎”