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December 2023 by Belinda Scott
I have been with Community Credit Union for over 25 years. Their staff is amazing, their services phenomenal and I would never consider changing!
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December 2023 by Reno Soucy
This is the worst credit union I’ve ever used, I advise anyone trying to get a loan through them to look into other options, I was impatient and got a loan through them just because I needed it fast and it was a huge mistake I regret, they have horrible customer service and it seems like they have a lot of fees I didn’t know about and that other credit unions don’t have, and trying to work things out with them is not fun compared to the other credit union I have loans with this place is a nightmare the customer service is so bad it makes me feel like I’m dealing with a scam artist
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November 2023 by Nba Young boy
Worst bank ever the lied about everything the don’t do their job and tryna call the customer thief don’t go other get u a new bank never community credit
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September 2023 by Chris Sharples
Their newest “mobile banking” app is an absolute nightmare! Not willing to listen to the Customer, or even attempt to make any corrections to their mistakes! Told us one thing before the update, “seamless transactions” and it would not be an issue… after the update, it’s a complete horror show! There was no integration with our accounts that we already have with you! We’re being told we need to create “another” account in order to add them to our existing account! Need to look for new banking! I highly recommend banking elsewhere! Not a difficult app, just was told one thing before the transition, then it was not at all what you said, when the actual change happened! Then, you respond with “banking application is difficult for some members” like I’m incompetent and don’t know how to run a simple app! I’m staring to wonder if this is an actual joke?! ??
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June 2023 by tony lopes
I love my ccu I live out of state now . I've had this account since 2005 . They have given me the best service that I could ask for .Thank you CCU I appreciate you.
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March 2023 by julie giguere
Greeting by entrance was poor. No good morning, no smile, nothing pleasent about her. Staff dress code is so poor. Nothing professional about this CU.
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December 2022 by jeff david (Jef)
One of the best bank accounts I have ever had they have helped me and understood my needs and I'm totally grateful to community credit Union in Lewiston for accepting me and making my account easier to manage
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July 2022 by Michelle Yonuss
CCU IS AWFUL! I have had multiple issues with this credit union. I have been asked to REMOVE my mask, have had issues with a few tellers being rude, aaaannnddd, at one point I went in to close my credit card, and they didn't close out my info on the computer, and the next guy who came in to open an account was assigned MY account numbers! I had 6 overdraft charges in one day! Luckily, the man was an honest person, and HE contacted the credit union asking why his charges don't seem to appear to be withdrawn from his account. I STRONGLY advise anyone looking for a credit union to pass by this sub-par establishment!
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July 2022 by Natasha Clark
Update: I recently posted a 2 star review with "great people but bad at business" and I wanted to give an update:Shortly after posting my review a rep from a different portion of the bank reached out and helped me solve our loan issues once and for all. She was so understanding and kind that my optimism about this bank was tentatively renewed. I had to wait a few weeks just to make sure our loan situation was truly resolved and thankfully it has been once and for all. I still find their business practices somewhat questionable, especially as other reviews are posted with similar security risk issues but I can honestly say that I trust that any issues we have will absolutely be resolved.Every single interaction I've had with the staff has been nothing short of 5 stars. Every person there has been beyond kind and friendly, I truly feel like they appreciate me and my business...even when I've been spitting mad and frustrated they've been understanding and compassionate. I have no doubts that the negative reviews are being taken to heart and helping CCU clean up some of their lax security issues and it won't be long before they're well established for both great business and people. Because of this we've been using our checking account more, looking into officially starting to build up our savings accounts through them, probably consolidating our other accounts into this one bank, and even looking into using them to refinance our house this Fall. I trust that if I do have any issues with any of my accounts, the people here will absolutely fix it.I've never experienced such compassionate service with any of the banks I've used in the past and now that the standard has been set, I cant imagine walking away from them.
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June 2022 by Nikki Savage
Don't get an account here if you plan on doing any out of country shopping online. They automatically assume you're some senile old person who MUST be getting fraudulent charges and wont put them through.
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April 2022 by Karabo Kay-Bee Mokoena
Appreciation Mrs Kelly..
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February 2022 by Nicole Rodrigue
Only bank around here that’s closed on Saturdays. Pretty inconvenient for those of us that actually have a job.
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December 2021 by Michael Harry-ford
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