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June 2024 by David Brown
Been months with broken atm worked when it wanted to, they finally had a brand new one installed and that one does not work either been there 4 times all 4 times it was not working.
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September 2023 by Max Tikander
They stay open until 1:00 on Saturday so I do my weekly deposit here.
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May 2023 by William Connors
I've been a TD customer for years now, I've experienced good and bad employees as is with any business, Integrity is something I value highly, and every time I walk into this branch Connor delivers just that, he makes the transactions simple, and courteous, every time, this man restores my faith in TD bank every time I go in, this guy definitely deserves a raise
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July 2022 by Jeorge Nettles
Rude staff and management. Know idea how the Manager Heather is in that position. She has been rude to both my wife and myself. Time to find a new bank.
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July 2022 by Alex
Great place to bank.
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September 2021 by Kyle Reagan
Called and asked very several specific questions: can I get a certified check and do I need an account? The guy on the phone told me: you don't need an account to get a cashiers check, and there is no limit on amount. When we got to the store, the store manager told us neither of those things is true, and that no one would have told us that. I showed him the call history and then he blamed the other guy there. I don't know if incompetance or dishonesty is to blame, probably a bit of both, but IMO the homeless guy out front knows more about money management than the people who work at this bank.
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July 2021 by Brianna Hesketh
All they do at this bank is lie. I have been told I would get a call back since Monday. And now it’s Thursday. Very unhappy. Poor service and uninformed employees. ?
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March 2021 by PiperGlide
I spoke with Jessica today and she was not only very pleasant, but extremely helpful. She helped me with some questionable charges on my account and talked me through everything she was doing. This lady deserves a raise! She made me feel absolutely taken care of.
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November 2020 by Ton Singthong
Everything so bad I will be close my account soon
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July 2020 by angel Cake
Horrible service. I waited 35min just to make a appointment no one answere.
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April 2020 by Nathan Dandridge
My experience with this bank has been a mixed bag. Honestly half the time I am able to get things done and have reasonably accommodating tellers. They are friendly and ask you about your day and fulfill your needs like ask you if you need anything else etc...There is also one teller an older man with glasses who's very good and always takes care of all you needs always in a timely fashion. He is a nice person too and always asks you how life is going etc. I've known him since I moved to Maine. This being said I've had a lot of bad customer service too! A couple of times I had tellers who give me a lot of bureaucracy when I make transactions like converting dollar bills to quarters as I live In an apartment that hs coin operated laundry so I periodically have to get coins. In the past they would do it at the window no problem and did so for months. Now all of a sudden they tell me" we don't have any coins back here your gonna have to come in" is it that hard to walk a few feet to the front of bank to get coins. I've been inside coins are abt 5 ft behind window. This means I have to pull out onto Lisbon street with wall to wall traffic and make a left turn and cross 4 lanes to re-enter and park. The bank has a one way entrance and exit so cant just go back the way I came. Then when i go inside they make me wait while they spend 20mins serving other customers. Call me spoiled but I feel like since I was taken care of at the window I should get higher priority then someone who just walked in. Then when they finally do take care of me they rush through everything and have this tude like I'm a inconvenience to them. I just get this" here you go goodbye" response like here,s your sticking quarters I wanna go home type response. I have a fulltime job and don't get out till 5:30 most nights and that's assuming I'm not working overtime. All I have is 10mins in the morning before I goto work and that's why I use the window. I don't have time to stand in line for 40mins. It seems like tellers treat you nice if what your doing is quick and easy to the exception of the teller I mentioned. If it's something that requires leg work they want nothing to do with you and suddenly your a hindrance and their in a hurry to go home! Sometimes I feel like what happened to "the customer is always right". Now it's "the customer is always right if its convenient!" To make a long story short it depends on which teller you get your experience could be great or horrible. Avoid doing anything involved there and make alternative arrangements as your prob gonna get bad service enless it,s the teller I described.
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December 2019 by Edward Lloyd
I've been dealing with this bank for two years an if it wasn't for my employer I would never go into this bank. I've never seen such poor customer service in my entire life. I went in their today employee was in a sweat shirt an yoga pants took for ever waiting on a Customer doing a simple transaction. Then when she was done Customer stood there taking her time. She never asked if she could help me to move things along. I had to walk out cause i got tired of waiting it was unbelievable. Went in on another day for a simple money order none of them knew how to do it an couldn't find the account number. I drop off a deposit everyday an no one could find the account number?? One time the Manager came out said ill be right with you, made a copy of her paper work went right back into her office!! I was thinking to myself is she coming back??? I stood there for 15 mins until another employee got freed up. I went in next time she said the exact same thing an went right back into her office. She has no intention on helping any customer or care if they are waiting. You can tell her lack of Customer service an leadership trickles down to her employees. You can tell that every employee that works there hates being there do not care to help one another zero team work an that Starts from the top. I'm going to talk to my employer to see if we can switch banks because its a Joke!!
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December 2019 by Alex Landry
this branch is not willing to help customer's choose a better bank
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December 2019 by Angeler Cake
Horrible service. I waited 35min just to make a appointment no one answere.
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September 2019 by tania s.
Is there a negative star option? Had to work with these jokers on a 2nd refinance. 6 months later and some of their team also fired. Highly unprofessional, including law firm/escrow company they work with. (Bonus, you have to pay their fees!) The worst part was I couldn't back out after interest rates went up, and I've been trapped in a never ending TD nightmare. To anyone considering TD. . . Don't Do It!!!!
