Crafts Cars is a reputable used car dealership that provides a hassle-free and customer-centric buying experience. Customers consistently praise the friendly and non-pushy sales staff, particularly Dan and Mike Storm, who allow buyers to take their time and find the right vehicle without any pressure. The dealership's commitment to customer satisfaction is evident in their efficient and transparent service. They ensure that vehicles undergo a thorough inspection and any necessary repairs before delivery, ensuring the cars are in top condition. Customers appreciate the no-BS approach and the fact that the dealership stands by their products, even providing assistance with warranty claims long after the purchase. Despite some initial issues with a customer's vehicle, Crafts Cars demonstrated their dedication by actively working with the warranty provider to resolve the problem, going above and beyond what was expected. This level of customer service is highly valued by buyers, who feel that the dealership truly cares about their satisfaction. Overall, Crafts Cars is widely recommended as a great place to purchase a used vehicle, with a focus on transparency, professionalism, and a genuine desire to provide a positive buying experience for their customers.
