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“Absolute love working with this credit union. The fact that most of the branches keep later hours, than typical institutes, is a life saver for someone like me who typically works during regular business hours. No atm fees and the tellers are always willing to help me out and answer questions I may have. I feel like I should insert cheesy commercial reference here. My name is Roxanne, and I love my credit union.”
“Edit: after a not so great customer service experience this morning I left a 2 star review. I was disappointed that the small town atmosphere of Atlantic has been making lots of changes and with my husband and I no longer in state I called to get information on the new website, app and contact information. The woman I spoke with wasn’t rude but just seemed to be reading a script and had no detailed information on my questions. I politely said thank you, have a nice day, hung up, left the review and moved on with my day.This afternoon I received a call from a manager at the Topsham branch concerning my review just to see why I would leave a 2 star review as a 10+ year member. I explained the few questions I had this morning and she was amazing about a detailed explanation of all the changes. With us no longer living in Maine that is all we wanted was piece of mind that the credit union who’s values we appreciate are not changing along with all the updates. Thank you for reaching out and clarifying Amanda.”
“Had a great experience at the Brunswick Branch on Tuesday. I always have more than one transaction to do in multiple accounts and let's be honest it can get confusing sometimes! But Reece Bartolini handled it like a champ. He was attentive to my transaction while being friendly and kind. Thanks Reece!!”
“Five stars go to Ashley and Alex. I made a stupid mistake when I made a payment to my credit card, and yesterday Ashley quickly figured out what I had done and transferred me to Alex who said she would fix the problem. I got a call first thing this morning telling me that the problem was solved. I lost my husband recently, so life has been a bit stressful. I can't thank them enough for their kindness and patience - it's much appreciated. I would also like to thank Karen, the receptionist, and everyone on the second floor who helped me with this painful transition.”
“How awesome is it that a credit union is open WAY past 5 PM during the week and past noon on Saturdays even! TIL 8 PM!?!?! Unheard of! Thank you for making your hours convenient for us working folk! :) Your staff is very friendly and helpful too!”
“I've always had excellent service there were a few times but it was only because it was a new teller and they were doing what they were taught once they got to know which was by having one of the other tellers to come over ans help them out we were fine.”
“I have had this bank for a very long time.i even had an account way back when they first opened.an I can tell you this all the lady's always have a good attitude,work very hard ,an do their jobs to the best of their abilities.i can say i never had any problems or issues with this community credit Union in Auburn on Stanley Street.i feel very safe and comfortable putting my money in their hands.Just want to say Thanks to all of you who have served me!!”
“Anytime I had contact with this credit union I was always treated with respect and professional conduct. I found the staff to be very helpful and considerate of my time. I recommend this credit union to anyone!”
8:30AM - 7PM
Inside Wal-Mart, 100 Mt Auburn Ave, Auburn
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“Love their hours. Don't like their fees. Had pretty good service. Once we were working with a loan officer who just disappeared, but generally they are good to work with.”
“I am proud to say I am a member of this Community Credit Union. They extended their trust and loaned a large amount of money to me even with an undesirable credit score and no real established credit. I wasn’t not even a member. They listen to the situation and believe in the promise I made to them and allowed me the chance to see it through. And with everything exactly as they said it would be. I am happy to say I am approaching the halfway mark on my note. Thank you, CCU.!”
“For the most part, one credit union is no different from the rest. I suppose the only thing that I would rate on is customer service. This staff here is friendly and efficient.”
8:30AM - 5PM
35 Ash St, Lewiston
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“Couldn’t ask for better service . Rick is your best bet for professionalism, very knowledgeable , friendly , takes “time” to explain any and all questions .No need to go elsewhere.Thank you”