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October 2023 by Loida G.
Amazing service we received in n this facility. This is our first time renting a trailer in this particular uhaul. It's a family owned business and the son Jay has been helping his dad since he was a teenager. He was very nice with n helping us and went out of his way to accommodate what we needed. Very friendly, helpful and love the smile. I now have a new friend. Lol. Definitely will be going there from now on for any uhaul needs. So if you ever need a uhaul for something, definitely check them out. You won't regret it.
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September 2023 by Kerry F.
We had a great experience with this UHaul. Both the manager, Sam, and his son Jay are very kind people. Sam provided some great advice on trailers in general and Jay was super helpful with the return process. The whole experience from pickup to return was super easy and fast. We will most likely be renting from them again next year for our annual trip.
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June 2023 by Tom L.
Awesome this neighborhood rental location. Sam and Jay are genuinely nice people, family owned and operated. Sam gave me a great restaurant recommendation and Jay was gracious with the return time, very kind and hassle-free.
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April 2023 by Jay S.
You won't find a more warming place for your moving needs. Sam and Jay are the best in the business. What you will get from them is honesty, integrity and professional attitudes. I really recommend this U-Haul merchant. Thank you Sam!!!
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March 2023 by Curt R.
Sam was absolutely amazing, one of the kindest, hardest working gentlemen I've ever encountered. He went out of his way to ensure that our experience was well above what we expected. On top of being a consummate professional, he was insightful, humorous, compassionate, and very intelligent. I cannot recommend this location or this very remarkable human being enough. Thank you, Sam! Your kindness made an enormous difference.
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March 2023 by Rabecca D.
I returned my U-haul truck here on 03/24/2023. Sam is an amazing person. He is so kind and understanding. He made my return process smooth. He called me to confirm my return and provided the address to me as well. When I arrived he disconnected my car and checked everything. Thank you so much Sam for your time, kindness, and wonderful Olive Oil. If anyone ever needs U-haul service please don't wait. Go see Sam he is the best! Ps. I will try the Cabbage soup soon. Thanks, Sam for the wonderful advice.
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March 2023 by Shelby S.
We recently returned a trailer at this location and it was easy to find. The staff started working on our return as soon as they saw us pull up, so it was pretty quick to get in and out on a Saturday morning. The staff also disconnected the trailer after helping us find a place to park it. Their parking area is pretty narrow, but the staff were helpful in guiding us on where to go. Super convenient location!
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January 2023 by Diane S.
We used this location to rent a UHAUL trailer in SD to move to our new home in CO. We highly recommend Sam and Mary and the service they provided us. Do not hesitate to use their business. Diane and Jim Sparks
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November 2022 by Jenna P.
Super nice people. Rented an appliance dolly to move a washer. Worked great and easy to pick up and return.
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November 2022 by Rodrigo A.
Very nice and welcoming people willing to lend a hand whenever they can. No stress you'll be in and out in just a few minutes with keys already in your hands they are very straightforward and really know how to operate super efficiently!Great U-Haul team!
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November 2022 by Forest A.
BEST SERVICE EVER!!! Sam, Mary, and Jay are extraordinary people with great people skills. They are so kind, friendly, honest, and extremely helpful. I was having a difficult move and they walked me through the process making sure I had everything taken care of, they even took me to see the trucks I would need and most of not all of the trucks are brand new and very clean. They clean the trucks when people return them and then they cleaned them again when I went to get mine. Now I have used different Uhuals in the past but I never received service and treatment like this. Other Uhual are rude and unhelpful and one told me that they no longer had my truck and I would need to figure out myself where that truck is. I am going to keep coming back here to Sam, Mary, and Jay. I needed a truck and a trailer and they went out the same day to go fetch me that truck and trailer even though they didn't have it. I did not have to do a thing and they were more than happy to serve me. Best Uhual experience by far, I can't recommend them enough!!! Thank you guys! I will be returning to this location very soon!
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November 2022 by Robert B.
I've rented Uhual trucks in many locations in San Diego, Las Vegas and LA. This is by far the nicest family owned location wtih the friendliest staff who goes above and beyond to make the rental experience, often a frustrating and difficult process at other Uhual stores, a breeze and a very positive experience. The father helped me change my pickup time, the father and mother were there when I picked the truck up and were very helpful. When I returned the truck, their son went way above and beyond to make the return process super easy and gas up the truck to save money. They were so kind and positive I had to write a good yelp review, something I've never done for any mover, truck rental etc business.
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October 2022 by Jaynya R.
There isn't a uhaul location that I've found, that is as good as this one. This is the best one I've had to rent from in 30+ years of moving in city or out of state. I hate moving, it is stressful enough to pack or just think of packing stuff. The Aqil family works for you as the customer making for great service from the first phone call to the last return. Every phone call I made was answered politely, my questions were answered and my moving requests fullfilled. They truely work with you to help you when you need more time and you know it in advance. The Aqil family, which have operated this business for a long time, have what you need, when you need it, or they will let you know immediately. The confirmation call is often done by their son and its a welcome system that they have going on. I get frustrated with other uhauls because I don't recieve a return phone call or text. It isn't that difficult to be dissapointed, but it sure makes for a great impression when a business and the people who make it work can be counted upon and true to follow though on their word.
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October 2022 by Jason T.
They called me the night before and confirmed my truck, I arrived in the morning and they said they didn't have it and I would have to go to another location and use a smaller truck. Then they lied to me and said it must have been dispatch who said confirmed the truck was there for me so I called the number back and they answered it caught in their own lie. The uhaul says ok we will give you $50 credit but who cares when it cost me and additional $450 in extra labor and mileage cost from having to take multiple trips with a smaller truck. UHAUL is the most incompetent business I've ever used.
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September 2022 by Jason E.
Was not open on time. Used the app to pick up truck early but the truck that was assigned on the app was was blocked in by another Uhaul. So using the mobile app was obsolete! Called the information line so they can call the manager of the store and he didn't have his cell phone.