Don's Stove & Chimney is a small family-owned business that has been serving Franklin County and surrounding areas for over 25 years. Initially focused on chimney maintenance, Don expanded the business to include retail sales, installation, and service of hearth products, prioritizing the safety of customers and their families. The business is known for its friendly and attentive customer service, creating strong relationships with clients. Many customers express gratitude for the team's responsiveness, especially during emergencies, such as when an ignitor failed during a storm. The showroom features a variety of products, and customers appreciate the knowledgeable staff who are eager to assist with any questions. The installation crew is also praised for their professionalism and quality work, ensuring homes stay warm during harsh winters. Fair pricing and a genuine, welcoming atmosphere contribute to the positive experiences reported by customers, making Don's Stove & Chimney a highly recommended choice for heating needs. Overall, the business stands out for its commitment to customer satisfaction, reliable products, and a personal touch that many find refreshing compared to larger stores.
These guys are awesome. Adam had our new pellet stove in, piped, and ready to rip in just a few hours. They even vacuumed on the way out! Fantastic service and they clearly take pride in what they do. Go with Don’s you won’t regret it!
July 2026
Great company and great work, would highly recommend
January 2026
Good experience from the start. Every person I spoke to over the phone was courteous and helpful, and the team that came to inspect our chimney was efficient and gave a simple explanation about the issues with our setup and how they can be fixed.