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August 2024 by Cory Mooney
Linda came and bought a truck from me .truck that booked for 47,000 sold for 40k windshield wasn’t broke here drove 10 hours home noticed the windshield was broke and the sunroof doesn’t work on a seven-year-old truck doesn’t understand that is not new left bad review on my Google page so I’m just helping her out on hers
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August 2024 by Tyler Haschert
wouldn't recommend very rude
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August 2024 by Zayne Wilder
Tried to rent a storage unit from this company and had a terrible experience. I tried to talk to Linda and she was rude and nasty towards me. No help whatsoever. Never again.
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August 2024 by Amanda Blizzard
Rude and nasty, doesn't understand used.
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August 2024 by Amanda Portera
Beware of Linda I had a bunch of sunroofs and she took them all!
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May 2023 by Andrew P.
Cody and the team at Livermore Self Storage are the best! Easy to move in, change units, and move out. Everything was a breeze. Safe, easy access for big trucks, and clean. Good value!
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January 2023 by Joseph C.
Went to Livermore Self Storage on Southfront Rd. today. My name was on my son's storage bin. I wanted to transfer the bin into his name. Cody, the customer service rep there was awesome. She was engaging, friendly, knowledgeable, and professional. She made the the transfer seamless and easy. I appreciate her. I would recommend Livermore Self Storage to anyone.
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October 2022 by MickLyn
beware Linda likes to charge auctioning fees every month while you still pay monthly instead of adding the late payment of 20$ if you are over 5 days late. as I paid monthly and pleaded to not be in arrears from unnecessary fees month after month added on she subtracted my payment from that balance thereby I was never to be at zero balance putting my belongings in danger ,as she threatened pmt. deadline otherwise auction with this large balance now accrued instead of calling to say I couldn't understand credit card numbers on the machine because no person ever picked up the phone nor did they call professionally and cordially to loyal customers to say that they had not understood the authorization over the phone where there is no office to go into. that was how it was done ,just fine ,month after month for two and a half years prior ! I sent email after email stating correct pmt #'s, & that I wanted to talk to a person ! and that I wanted theOwner's information to discuss these gross fees accrued. Only to receive no return phone call .no information to speak to her supervisor in regards to my belongings being threatened to be auctioned regardless of my paying monthly. then I got an email stating that the fees would be removed if I were to clear out my unit . I was more than glad to get my things out considering how business was being conducted, only they didn't unlock the door. so I couldn't abide. so then again I sent pleading emails, only getting notices of auction threat demanding that full amount by a deadline or else lose my contents, meanwhile i kept paying my monthly payment.until one day I received a return email stating ”with warm regards,your items have been auctioned". !!!!I AM STILL DEVASTATED! & ACTUALLY TRAUMATIZED ! Many important belongings which are IRREPLACEABLE ; JUST GONE???!!! HOW THIS IS AT ALL POSSIBLE!!! I immediately requested IN DEMAND to speak with ownership of course, more than once, NO REPLY.Petrah was always descent~ without rude inconsideration, unprofessional handling of PAYING CUSTOMERS. DO NOT TRUST YUR PRECIOUS AFFECTS HERE ???
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August 2021 by Arianna E.
Made reservations with the property manager Allysa to take a look at a unit and she provided me with excellent customer service and went over all the information I needed to know. She made it a breeze finding me a unit to fit my needs. Thanks for all of your help!!!
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October 2020 by Wendy White
Big space at a reasonable rate.
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August 2020 by Jeanette M.
Easy online reservation process. Excellent customer service Joseph provided on day of move-in to include sanitation processes when signing paperwork and unit showings. Very happy customer. Thank you again Joseph.
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April 2020 by Stephani M.
Great place! Joseph is a true gentleman & helped me sign up last month in the pouring rain & got me set up with a nice, clean unit in no time. Excellent, fair prices, as well! Thanks, Joseph!
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August 2019 by KURT
safe and secure. never busy or crowded.
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August 2019 by Vickie Mason
Great staff. Easy to work with.
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July 2019 by Stephen Greenleaf
Great storage place, clean